Customer Service Representative - Texas, Roanoke

Customer Service RepresentativePermanent

Texas, Roanoke - 76262
  • Applications 0
  • Post Date: 2022-10-22
  • Views 1076
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Core-Mark International, Inc
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Core-Mark International, Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Texas at the city Roanoke, in the country US - at this current ZipCode: 76262

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Core-Mark is one of the largest marketers of fresh, food, and broad-line supply solutions to the convenience retail industry in North America. Founded in 1888, Core-Mark, part of Performance Food Group's family of companies, offers a full range of products, marketing programs, and technology solutions in the U.S. and Canada.
At Core-Mark, you will discover a culture that enables you to grow, challenges you to achieve, and embraces you as family. Show us your power and come explore your opportunities with Core-Mark.
THE POWER OF ONE. STRENGTHENED BY ALL.

Position Summary:

As a Customer Service Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely response to in-person, telephone, and mail requests. A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters.

Position Responsibilities:
Responding to telephone, written, and in-person inquiries, requests, and concerns from customers.
Informing customers of unit prices, shipping dates, anticipated delays, and additional information.
Filing and running reports as needed.
Processing customer shorts, mis-picks, and credits.
Conducting account research and resolving problems.
Channeling customer inquiries to appropriate departments and documenting customer contacts.
Assuring that appropriate records are maintained and reports are prepared.
Resolving customer requests for adjustments to orders and billing.
Entering and retrieving a variety of information using the computer terminal.
Assisting customers in the ordering process.
Maintaining current knowledge of pricing and product availability.
Understanding, interpreting, and explaining company procedures related to products and pricing.
Performing other related tasks and duties as assigned.
Skills & Experiences:

Minimum of one year of customer service experience.
Bilingual (Spanish) strongly preferred.
Excellent communication skills.
Ability to add/subtract two-digit numbers and to multiply/divide with 10's and 100's.
Ability to solve practical problems and deal with a variety of concrete variables in situations.
Ability to perform detailed data entry work accurately and efficiently within deadlines.
Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently.

Core-Mark Benefits: At Core-Mark, we know your power comes from your overall well-being and the well-being of your family. That's why we offer a comprehensive benefits package that supports the health of you and your family. As a part of our family, your benefit offerings include:
Highly Competitive Medical, Dental, & Vision Coverage
Health Savings & Flexible Spending Accounts
Core-Benefits: Life, Disability, & Employee Assistance Program paid by Core-Mark
Work/Life Balance: Sick Leave, Vacation Time, Holidays, & Tuition Reimbursement
Financial Wellness: 401(k) Plan with a 50% match on the first 6% contributed, Group Voluntary Benefits, Pet Insurance, Commuter Benefit, Employee Discounts, & Scholarship Opportunities for children of employees

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:
8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:
Westlake, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location
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Employer Overview

Core-Mark International, Inc

Texas, Roanoke - 76262
  • Agency