Customer Service RepresentativePermanent
Texas, Brownsville - 78520Job Simplification
The announced job offer is made public by the firm: Premiere Response Group and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Texas at the city Brownsville, in the country US - at this current ZipCode: 78520
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Customer Service Representative
REMOTE WORK OPPORTUNITIES
COMPANY EQUIPMENT PROVIDED
At American Customer Care/Premiere Response we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone and email. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry.
We are currently hiring professionals to work in the role of: Customer Service Representative
RESPONSIBILITIES:
Handle customer inquiries and complaints
Maximize every sales opportunity by upselling and cross-selling profitable products
Document and update customer records based on interactions
Maintain a knowledge base of the evolving products and services
Increase customer retention by implementing creative problem-solving skills
Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
Minimum of 2 years customer service experience in a call center environment
Experience supporting luxury brand products and services
Troubleshooting a plus
Positive and professional demeanor
Excellent written and verbal communication skills
Minimum HS diploma, college preferred
Experience with diagnosing and troubleshooting
Has experience supporting consumer products and/or services.
EEO Statement:
American Customer Care/Premiere Response is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
TRAINING:
Product training (Understanding of our clients range of products, ingredients, application, adverse effects, etc.)
Systems training (How to use CRM and ACD Tools)
Remote training (via the video conference platform Zoom)
WHY US?
We inspire and develop employees to be able to effectively empathize with consumers.
We create experiences that provide promotion opportunities from within.
We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
REMOTE WORK OPPORTUNITIES
COMPANY EQUIPMENT PROVIDED
At American Customer Care/Premiere Response we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone and email. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry.
We are currently hiring professionals to work in the role of: Customer Service Representative
RESPONSIBILITIES:
Handle customer inquiries and complaints
Maximize every sales opportunity by upselling and cross-selling profitable products
Document and update customer records based on interactions
Maintain a knowledge base of the evolving products and services
Increase customer retention by implementing creative problem-solving skills
Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
Minimum of 2 years customer service experience in a call center environment
Experience supporting luxury brand products and services
Troubleshooting a plus
Positive and professional demeanor
Excellent written and verbal communication skills
Minimum HS diploma, college preferred
Experience with diagnosing and troubleshooting
Has experience supporting consumer products and/or services.
EEO Statement:
American Customer Care/Premiere Response is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
TRAINING:
Product training (Understanding of our clients range of products, ingredients, application, adverse effects, etc.)
Systems training (How to use CRM and ACD Tools)
Remote training (via the video conference platform Zoom)
WHY US?
We inspire and develop employees to be able to effectively empathize with consumers.
We create experiences that provide promotion opportunities from within.
We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Employer Overview
Premiere Response Group
Texas, Brownsville - 78520- Agency