Customer Service RepresentativePermanent
Ontario (ON), Markham - L3PJob Simplification
The announced job offer is made public by the firm: Leading Edge Recruitment and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ontario (ON) at the city Markham, in the country CA - at this current ZipCode: L3P
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Our client is an Industry leader in the instrumentation and calibration field. Located in Markham they are looking for a bi lingual (French and English) Customer Service Rep.
Job Description:
At our client, the Customer Service Representative plays an integral role in the success of our company.
Working in our service department, you will serve as a conduit for information between operations, sales, and the customer.
We need someone personable, reliable and extremely organized to interact with our customers and internal teams to provide a great customer experience.
This is a demanding and fast-paced position driven on quick turnaround and response times to our customers, so you need to be an excellent multi-tasker!
You should also be comfortable in independent decision making to proactively communicate with customers and prioritize work without high levels of supervision.
Responsibilities:
• Provide excellent customer service; assess customers' needs and provide product & service support for a positive customer experience
• Respond to and resolve customer inquiries re: order status, billings, delivery, ship dates, repair & calibration, etc
• Maintain accurate, complete, and up-to-date department files and records
• Contact customers with estimates and get purchase order numbers
• Relay general technical information to customers
• Generate purchase orders for parts and services as needed
• Actively support the company mission, goals, programs, and policies & procedures
• Process units into the calibration lab software so that customer commitments are met
• Assist in shipping/receiving and Sub Contracting processing as required
• Onsite coordination with the Lab Manager
• Increase customer satisfaction and loyalty with outstanding customer support
• Other duties as assigned All about you!
• You have excellent communication skills
• You have the ability to solve problems both critically and logically
• You have impeccable time management and organizational skills
• You can read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• You have basic computer skills and experience
• You know what it takes to create a memorable customer experience
• You are polite, empathic, and carry a professional voice and manner
Job Types: Full-time, Permanent
Salary: $50,000.00-$55,000.00 per year
Benefits:
Extended health care
Paid time off
Schedule:
8 hour shift
COVID-19 considerations:
Our client follows all of the public health safety guidelines.
Experience:
Customer service: 3 years (preferred)
Microsoft Office: 3 years (preferred)
Time management: 3 years (preferred)
Shipping & receiving: 1 year (preferred)
online ordering: 1 year (preferred)
Language:
Bilingual French and English (preferred)
Job Description:
At our client, the Customer Service Representative plays an integral role in the success of our company.
Working in our service department, you will serve as a conduit for information between operations, sales, and the customer.
We need someone personable, reliable and extremely organized to interact with our customers and internal teams to provide a great customer experience.
This is a demanding and fast-paced position driven on quick turnaround and response times to our customers, so you need to be an excellent multi-tasker!
You should also be comfortable in independent decision making to proactively communicate with customers and prioritize work without high levels of supervision.
Responsibilities:
• Provide excellent customer service; assess customers' needs and provide product & service support for a positive customer experience
• Respond to and resolve customer inquiries re: order status, billings, delivery, ship dates, repair & calibration, etc
• Maintain accurate, complete, and up-to-date department files and records
• Contact customers with estimates and get purchase order numbers
• Relay general technical information to customers
• Generate purchase orders for parts and services as needed
• Actively support the company mission, goals, programs, and policies & procedures
• Process units into the calibration lab software so that customer commitments are met
• Assist in shipping/receiving and Sub Contracting processing as required
• Onsite coordination with the Lab Manager
• Increase customer satisfaction and loyalty with outstanding customer support
• Other duties as assigned All about you!
• You have excellent communication skills
• You have the ability to solve problems both critically and logically
• You have impeccable time management and organizational skills
• You can read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• You have basic computer skills and experience
• You know what it takes to create a memorable customer experience
• You are polite, empathic, and carry a professional voice and manner
Job Types: Full-time, Permanent
Salary: $50,000.00-$55,000.00 per year
Benefits:
Extended health care
Paid time off
Schedule:
8 hour shift
COVID-19 considerations:
Our client follows all of the public health safety guidelines.
Experience:
Customer service: 3 years (preferred)
Microsoft Office: 3 years (preferred)
Time management: 3 years (preferred)
Shipping & receiving: 1 year (preferred)
online ordering: 1 year (preferred)
Language:
Bilingual French and English (preferred)
Employer Overview
Leading Edge Recruitment
Ontario (ON), Markham - L3P- Agency