Customer Service RepresentativePermanent
North Carolina, Winston Salem - 27105Job Simplification
The announced job offer is made public by the firm: Tekni-Plex and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of North Carolina at the city Winston Salem, in the country US - at this current ZipCode: 27105
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Job Overview
Job Description:
TekniPlex is a globally integrated company that provides innovative solutions through material science and manufacturing technologies. The Customer Service Representative will primarily be responsible for receiving and processing customer orders, working with sales account managers by assisting with hosting customers as needed. Processing order shipments, working with collections and credit teams from both internal and external parties, initiate , monitor and/or process customer complaints, work closely with with manufacturing and planning teams to ensure that customer orders are moving through system and perform related duties as assigned by supervisor.
Qualifications:
Four year college degree preferred. Business/related field preferred or equivalent packaging experience accepted.
At least 10 years of customer service experience in the manufacturing industry preferred.
Demonstrated work ethics that operates with flexibility and approaches opportunities with an open mind, and orientation towards results, a solid business perspective and a sense of urgency and ownership of the solution.
Demonstrated high degree of interpersonal skills to effectively interact with all levels of customers, company employees and management.
Strong computer skills and advanced knowledge of Microsoft Office (especially Excel and Word.
Must have good organizational skills and be able to multi-task with minimal direction and supervision.
Must have a thorough understanding of the converting industry, including terminology, technology and business practices.
Must have a broad understanding of our processes and capabilities.
General knowledge of art work and color separations for communication with customers.
Knowledge of international trade requirements for export customers.
Must have excellent verbal and written communication skills.
Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to top management. Ability to read, analyze and interpret common financial reports.
Ability to compute rate, ratio and percent and to interpret bar graphs. Ability to calculate figures and amounts such as proportions and percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
TekniPlex is a globally integrated company that provides innovative solutions through material science and manufacturing technologies. The Customer Service Representative will primarily be responsible for receiving and processing customer orders, working with sales account managers by assisting with hosting customers as needed. Processing order shipments, working with collections and credit teams from both internal and external parties, initiate , monitor and/or process customer complaints, work closely with with manufacturing and planning teams to ensure that customer orders are moving through system and perform related duties as assigned by supervisor.
Qualifications:
Four year college degree preferred. Business/related field preferred or equivalent packaging experience accepted.
At least 10 years of customer service experience in the manufacturing industry preferred.
Demonstrated work ethics that operates with flexibility and approaches opportunities with an open mind, and orientation towards results, a solid business perspective and a sense of urgency and ownership of the solution.
Demonstrated high degree of interpersonal skills to effectively interact with all levels of customers, company employees and management.
Strong computer skills and advanced knowledge of Microsoft Office (especially Excel and Word.
Must have good organizational skills and be able to multi-task with minimal direction and supervision.
Must have a thorough understanding of the converting industry, including terminology, technology and business practices.
Must have a broad understanding of our processes and capabilities.
General knowledge of art work and color separations for communication with customers.
Knowledge of international trade requirements for export customers.
Must have excellent verbal and written communication skills.
Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to top management. Ability to read, analyze and interpret common financial reports.
Ability to compute rate, ratio and percent and to interpret bar graphs. Ability to calculate figures and amounts such as proportions and percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Employer Overview
Tekni-Plex
North Carolina, Winston Salem - 27105- Agency