Customer Service RepresentativePermanent
New York, Tonawanda - 14150Job Simplification
The announced job offer is made public by the firm: Franks Commercial & Home Services and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Tonawanda, in the country US - at this current ZipCode: 14150
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Who We Are
Frank's Mr. Plumber keeps on growing because we only hire the best, and our customers love us for it. We've been at this a long time in the WNY area. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Tasks
You will answer incoming customer phone calls and schedule jobs for plumbing crews.
Will act as a backup for dispatch.
Participate in training so that you grow and develop as a professional.
Maintain and update our customer database with complete and accurate information.
Maintain communication with dispatch and your manager.
Make follow up calls to customers, ensuring expectations have been met, and address any further questions/concerns they may have.
Other routine office duties
Preferred Qualifications
2-4 years relevant experience required. Phone based customer service or call center environment highly preferred
Plumbing or construction industry experience preferred
Service Titan experience highly preferred
What We Offer
Full time, Monday- Friday schedule.
Health care benefits
Earned paid time off
Paid Holidays
401k Plan with a company match
A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join.
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers. If this sounds like you, spend a little time learning about Frank's Mr. Plumber, by visiting us as you're ready, please follow the directions at to apply for this position.
Equal Opportunity Employer
Frank's Mr. Plumber keeps on growing because we only hire the best, and our customers love us for it. We've been at this a long time in the WNY area. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Tasks
You will answer incoming customer phone calls and schedule jobs for plumbing crews.
Will act as a backup for dispatch.
Participate in training so that you grow and develop as a professional.
Maintain and update our customer database with complete and accurate information.
Maintain communication with dispatch and your manager.
Make follow up calls to customers, ensuring expectations have been met, and address any further questions/concerns they may have.
Other routine office duties
Preferred Qualifications
2-4 years relevant experience required. Phone based customer service or call center environment highly preferred
Plumbing or construction industry experience preferred
Service Titan experience highly preferred
What We Offer
Full time, Monday- Friday schedule.
Health care benefits
Earned paid time off
Paid Holidays
401k Plan with a company match
A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join.
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers. If this sounds like you, spend a little time learning about Frank's Mr. Plumber, by visiting us as you're ready, please follow the directions at to apply for this position.
Equal Opportunity Employer
Employer Overview
Franks Commercial & Home Services
New York, Tonawanda - 14150- Agency