Customer Service RepresentativePermanent
New York, Not Specified -Job Simplification
The announced job offer is made public by the firm: Evolve Excellence and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Not Specified, in the country US - at this current ZipCode:
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Job Overview
The Customer Service Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele. The Customer Service Representative will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective is to drive performance improvements and brand recognition. As the Customer Service Representative, you are a vital player in scaling the growth of our client and creating memorable, long-lasting impressions for the customer.
We seek someone with a high level of performance and drive to succeed. You are excited to work in a fast-paced setting and handle the daily nuances of working with multiple personalities. Your communication skills are next level, including an empathetic demeanor and expert active listening ability. Ultimately, the objective is to ensure we meet excellent service standards to maintain customer and client satisfaction.
Customer Service Representative Responsibilities:
Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations
Document all customer activities, resolutions, recommendations, and complaints in our CRM software
Build sustainable relationships and trust amongst customers through open and interactive conversations
Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle
Manage customer complaints with ease and efficiency, provide practical solutions, and escalate to necessary departments to ensure a prompt resolution
Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance
Go the extra mile to engage and support customers.
Customer Service Representative Requirements:
At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience
Track record of high-level performance and an intense desire for growth and advancement
Possess a confident attitude and strong communication and presentation skills
Empathetic demeanor and passion for working and helping people in an individual or team setting
Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment
Job Type: Full-time
Pay: $44,000.00 - $53,000.00 per year
Benefits:
Dental insurance
Employee assistance program
Health insurance
Vision insurance
Schedule:
Day shift
Supplemental pay types:
Bonus pay
Work Location: On the road
We seek someone with a high level of performance and drive to succeed. You are excited to work in a fast-paced setting and handle the daily nuances of working with multiple personalities. Your communication skills are next level, including an empathetic demeanor and expert active listening ability. Ultimately, the objective is to ensure we meet excellent service standards to maintain customer and client satisfaction.
Customer Service Representative Responsibilities:
Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations
Document all customer activities, resolutions, recommendations, and complaints in our CRM software
Build sustainable relationships and trust amongst customers through open and interactive conversations
Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle
Manage customer complaints with ease and efficiency, provide practical solutions, and escalate to necessary departments to ensure a prompt resolution
Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance
Go the extra mile to engage and support customers.
Customer Service Representative Requirements:
At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience
Track record of high-level performance and an intense desire for growth and advancement
Possess a confident attitude and strong communication and presentation skills
Empathetic demeanor and passion for working and helping people in an individual or team setting
Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment
Job Type: Full-time
Pay: $44,000.00 - $53,000.00 per year
Benefits:
Dental insurance
Employee assistance program
Health insurance
Vision insurance
Schedule:
Day shift
Supplemental pay types:
Bonus pay
Work Location: On the road
Employer Overview
Evolve Excellence
New York, Not Specified -- Agency