Customer Service RepresentativePermanent
New York, Fulton - 13069Job Simplification
The announced job offer is made public by the firm: Johnnston's Propane and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Fulton, in the country US - at this current ZipCode: 13069
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Handles customer service inbound and outbound telephone calls. Works with customers daily to sustain and improve business relationships.
Assists General Manager in managing customer retention activities by serving as liaison between customer and Service Center to ensure customer needs are being met.
Participates in outbound calling campaigns to retain existing customers and regain lost customers.
Participates in outbound efforts to collect balances on past due customers.
Assists in the delivery and service process by addressing and correcting routing exceptions.
Provides general administrative support by assisting in drafting and communication of internal coordination documentation, processes/procedures, customer retention activities, reports, general filing, and daily route paperwork.
Other duties as assigned
Qualifications
• Customer Service exposure with up to two years of experience
• Excellent communication skills (verbal and written) through the telephone and e-mail.
• Excellent interpersonal skills to deal with customers.
• Strong time management and organizational skills with an attention to detail and ability to multi-task.
• Effective PC skills (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment.
• Ability to work effectively in a team environment
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: One location
Assists General Manager in managing customer retention activities by serving as liaison between customer and Service Center to ensure customer needs are being met.
Participates in outbound calling campaigns to retain existing customers and regain lost customers.
Participates in outbound efforts to collect balances on past due customers.
Assists in the delivery and service process by addressing and correcting routing exceptions.
Provides general administrative support by assisting in drafting and communication of internal coordination documentation, processes/procedures, customer retention activities, reports, general filing, and daily route paperwork.
Other duties as assigned
Qualifications
• Customer Service exposure with up to two years of experience
• Excellent communication skills (verbal and written) through the telephone and e-mail.
• Excellent interpersonal skills to deal with customers.
• Strong time management and organizational skills with an attention to detail and ability to multi-task.
• Effective PC skills (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment.
• Ability to work effectively in a team environment
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: One location
Employer Overview
Johnnston's Propane
New York, Fulton - 13069- Agency