Customer Service RepresentativePermanent
Massachusetts, Mansfield - 02048Job Simplification
The announced job offer is made public by the firm: Dairy Farmers of America, Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Massachusetts at the city Mansfield, in the country US - at this current ZipCode: 02048
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Dairy Farmers of America is seeking a Customer Contact Representative for our Mansfield, MA office!
The Customer Contact Representative will ensure daily and periodic orders and transactions are entered into the system in a timely and accurate basis, employing knowledge of the order-to-cash process to provide a high level of customer service.
Duties and Responsibilities:
Accurately keys both verbal and written orders after verifying content
Verifies daily deadlines to ensure all required orders are entered in the system
Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)
Communicates with internal customers to investigate and resolve discrepancies in the order-to-cash process
Maintains files for all order-to-cash transactions and their supporting documents
Collaborates with others in meeting daily and periodic deadlines
Special projects and miscellaneous duties as assigned
Requirements:
Required Minimum Qualifications
A high school diploma (or equivalent) plus one year of related order-to-cash experience is required
One year of post-secondary education with emphasis on business and/or accounting related discipline is preferred
Customer Service office background preferred
Necessary Knowledge, Skills and Abilities
Excellent communication skills
Strong customer focus
Proficiency with Microsoft Windows, intermediate Excel skills
Reliable and has the ability to meet deadlines
Detail-orientated
Team player
Proficient 10-key skills
Ability to multi-task
Ability to research and resolve order-to-cash related problems
EEO/AA/Female/Minority/Disabled/Veteran
The Customer Contact Representative will ensure daily and periodic orders and transactions are entered into the system in a timely and accurate basis, employing knowledge of the order-to-cash process to provide a high level of customer service.
Duties and Responsibilities:
Accurately keys both verbal and written orders after verifying content
Verifies daily deadlines to ensure all required orders are entered in the system
Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)
Communicates with internal customers to investigate and resolve discrepancies in the order-to-cash process
Maintains files for all order-to-cash transactions and their supporting documents
Collaborates with others in meeting daily and periodic deadlines
Special projects and miscellaneous duties as assigned
Requirements:
Required Minimum Qualifications
A high school diploma (or equivalent) plus one year of related order-to-cash experience is required
One year of post-secondary education with emphasis on business and/or accounting related discipline is preferred
Customer Service office background preferred
Necessary Knowledge, Skills and Abilities
Excellent communication skills
Strong customer focus
Proficiency with Microsoft Windows, intermediate Excel skills
Reliable and has the ability to meet deadlines
Detail-orientated
Team player
Proficient 10-key skills
Ability to multi-task
Ability to research and resolve order-to-cash related problems
EEO/AA/Female/Minority/Disabled/Veteran
Employer Overview
Dairy Farmers of America, Inc.
Massachusetts, Mansfield - 02048- Agency