Customer Service RepresentativePermanent
Massachusetts, Fall River - 02720Job Simplification
The announced job offer is made public by the firm: Pure Medical Equipment & Service and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Massachusetts at the city Fall River, in the country US - at this current ZipCode: 02720
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Job Description
Job title:
Customer Service Representative
Location:
Fall River, MA
Terms:
Full Time
Salary/rate:
Dependent on experience
Requirements:
80 hours bi-weekly
About us:
Pure Medical Equipment & Service is a locally owned provider of respiratory equipment. Pure Medical was established to change the current landscape of the DME industry by focusing on putting the patient first. We provide only the highest quality equipment to our patients along with personalized, unmatched service to our referrals and patients.
About the role:
Pure Medical is growing! The above Customer Service position is an exciting role that will focus on inbound/outbound calls, order processing ,and other basic customer service functions. As a Customer Service Representative(CSR) you should be proficient of all equipment & supplies provided by Pure Medical and uphold Pure Medical's standard for excellence. Responsible for competently and efficiently performing all tasks relative to order processing, scheduling of setups and routine deliveries, be knowledgeable of Medicare guidelines, as well as commercial payor requirements. The ability to work toward meeting insurance requirements for all documentation is also crucial to be successful in this role.
Responsibilities:
Provide exceptional customer service to our patients and referrals
Order processing for all branches, and all types of orders in a timely fashion
Work on initial insurance authorizations, and re-authorizations
Obtain insurance information, and verify benefits accurately
Generate all delivery paperwork
Communicate effectively and efficiently with all referral sources and patients
Answer incoming phone calls, take customer orders, & key orders into computer,
Maintain patient records including patient medical documents
Properly document each interaction made with patient, insurance, referral source, etc.
The above responsibilities are not an all-inclusive list, and are subject to change, be modified, dependant on the needs of the business at any given time.
Candidate requirements:
Able to function as a polite and cooperative team member with a positive attitude
Able to work independently with minimal supervision/and as a team when necessary
MUST be detail-oriented
Effective and professional verbal and written communication abilities
Ability to follow internal guidelines as well as industry-imposed guidelines
Possess excellent oral and written communication skills
Have a people sensitive personality with a desire to help others
Previous Experience in the HME field beneficial
Flexibility given the ever-changing responsibilities, atmosphere, growth of a "start-up" HME provider
Pure Medical Equipment & Service (PMES) is an Equal Opportunity Employer. PMES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need."
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
Paid time off
Paid training
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
All Customers are required to wear a face mask. All Employees required to wear face mask.
Ability to commute/relocate:
Fall River, MA 02720: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: One location
Job title:
Customer Service Representative
Location:
Fall River, MA
Terms:
Full Time
Salary/rate:
Dependent on experience
Requirements:
80 hours bi-weekly
About us:
Pure Medical Equipment & Service is a locally owned provider of respiratory equipment. Pure Medical was established to change the current landscape of the DME industry by focusing on putting the patient first. We provide only the highest quality equipment to our patients along with personalized, unmatched service to our referrals and patients.
About the role:
Pure Medical is growing! The above Customer Service position is an exciting role that will focus on inbound/outbound calls, order processing ,and other basic customer service functions. As a Customer Service Representative(CSR) you should be proficient of all equipment & supplies provided by Pure Medical and uphold Pure Medical's standard for excellence. Responsible for competently and efficiently performing all tasks relative to order processing, scheduling of setups and routine deliveries, be knowledgeable of Medicare guidelines, as well as commercial payor requirements. The ability to work toward meeting insurance requirements for all documentation is also crucial to be successful in this role.
Responsibilities:
Provide exceptional customer service to our patients and referrals
Order processing for all branches, and all types of orders in a timely fashion
Work on initial insurance authorizations, and re-authorizations
Obtain insurance information, and verify benefits accurately
Generate all delivery paperwork
Communicate effectively and efficiently with all referral sources and patients
Answer incoming phone calls, take customer orders, & key orders into computer,
Maintain patient records including patient medical documents
Properly document each interaction made with patient, insurance, referral source, etc.
The above responsibilities are not an all-inclusive list, and are subject to change, be modified, dependant on the needs of the business at any given time.
Candidate requirements:
Able to function as a polite and cooperative team member with a positive attitude
Able to work independently with minimal supervision/and as a team when necessary
MUST be detail-oriented
Effective and professional verbal and written communication abilities
Ability to follow internal guidelines as well as industry-imposed guidelines
Possess excellent oral and written communication skills
Have a people sensitive personality with a desire to help others
Previous Experience in the HME field beneficial
Flexibility given the ever-changing responsibilities, atmosphere, growth of a "start-up" HME provider
Pure Medical Equipment & Service (PMES) is an Equal Opportunity Employer. PMES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need."
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
Paid time off
Paid training
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
All Customers are required to wear a face mask. All Employees required to wear face mask.
Ability to commute/relocate:
Fall River, MA 02720: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: One location
Employer Overview
Pure Medical Equipment & Service
Massachusetts, Fall River - 02720- Agency