Customer Service Representative - Logistics Support Representative - Florida, Naples

The announced job offer is made public by the firm: Scotlynn USA Division and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Naples, in the country US - at this current ZipCode: 34101

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Full gym with lockers/showers

Walking Path

Basketball court

Recreation area/cafeteria and lounge

Kitchen and chefs with healthy breakfast and lunch options

Concierge service availability

Mobile health service events

Scotlynn USA Division is seeking to fill our full-timeLogistics Support Representative our headquarters in Fort Myers, FL. This role provides support through coordinating and monitoring truckload transportation activities by communicating with carriers, suppliers, and vendors to ensure that loads are picked up and delivered on time. Bilingual in Spanish or Russian is a plus.

This is aNIGHT SHIFT support/customer service position with Shift Schedule is: we have several shifts that work various times through the evenings.

MUST HAVE OPEN AVAILABILITY NIGHTS AND WEEKENDS.

Responsibilities Include:

Handling high telephone call volumes in a courteous, efficient manner during evening, night, and weekend hours

Scheduling and verifying pick-up and delivery appointments with shippers and receivers

Working with carriers/drivers to monitor loading, unloading, and time-management of freight transit

Identifying and solving existing and potential problems; involving the supervisor and contacting account manager to resolve problems as necessary

Performing data entry; entering accurate notes and update fleet management system regarding activity during shift

Performing miscellaneous clerical duties as needed and during low volume call periods

Compensation and Benefits:

Scotlynn offers a competitive benefits package to full-time employees that includes Medical, Dental, and Vision Insurance coverage, as well as 401k Retirement Plan with company match.

Starting pay is $14 per hourwith opportunity to earn overtime pay

We report ALL fraudulent applications

Requirements

Qualifications and Skills

Strong interpersonal and telephone communication skills

Ability to problem solve and seek out vital information

Experience in a high-volume, fast-paced environment

Customer service experience in handling difficult clients and customers

Ability to multi-task, maintain professionalism, and provide excellent customer service

Detail oriented and excellent note taker

Clean record and background