Customer Service Representative - Junior LevelPermanent
New York, Brooklyn - 11201Job Simplification
The announced job offer is made public by the firm: Vitamin T and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Brooklyn, in the country US - at this current ZipCode: 11201
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Job Overview
Overview
Our client is looking for a Customer Service Representative to join their team in Brooklyn, NY!
Purpose & Overall Relevance for the Organization:
• Interact with wholesale sale customers and key interfaces to support the business in order to achieve sales and strategy objectives.
• Ensure professional, needs-based and sales oriented service to support business objectives.
Key Responsibilities:
• Create new wholesale sale customers accounts and process on-going maintenance of records
• Act key contact for wholesale sale customers in all aspects of order process including but not limited to order entry, follow up, exchange, re-order, shipping.
• Ensure accuracy of all variations of purchase orders by reviewing data & Routing guides to avoid costly claims and charge-backs
• Manage to resolution any outstanding issues or questions with orders by collaborating with wholesale sale customers and sales
• Maintain daily contact with warehouse and logistics to provide on -time delivery
• Provide weekly account updates to Sales Manager
• Monitor all shipments of goods flowing to and from all Own-Retail locations (e.g. transition)
Key Relationships:
• Wholesale sale customers, Sales, Logistic, Sourcing, Product Marketing, Credit Management, Customs, Logistic Provider, IT
Knowledge, Skills and Abilities:
• Ability and desire to manage multiple ongoing projects
• Demonstrated ability to anticipate and solve problems
• Ability to effectively multi-task, working on simultaneous projects through project execution phases
• Ability to collaborate and communicate professionally with internal and external clients
• Ability to produce effective business correspondence and reports in English
• Sales Force and SAP knowledge preferred
• Proficient in MS Office applications
• Knowledge of EDI process and compliance is a plus
Requisite Education and Experience / Minimum Qualifications:
• Bachelor's degree (BA) from a four-year college or university preferred; or the equivalent combination of education and experience.
• Minimum 2 years' experience in wholesale Account service
• Experience in Fashion or Garment industry preferred
Our client is looking for a Customer Service Representative to join their team in Brooklyn, NY!
Purpose & Overall Relevance for the Organization:
• Interact with wholesale sale customers and key interfaces to support the business in order to achieve sales and strategy objectives.
• Ensure professional, needs-based and sales oriented service to support business objectives.
Key Responsibilities:
• Create new wholesale sale customers accounts and process on-going maintenance of records
• Act key contact for wholesale sale customers in all aspects of order process including but not limited to order entry, follow up, exchange, re-order, shipping.
• Ensure accuracy of all variations of purchase orders by reviewing data & Routing guides to avoid costly claims and charge-backs
• Manage to resolution any outstanding issues or questions with orders by collaborating with wholesale sale customers and sales
• Maintain daily contact with warehouse and logistics to provide on -time delivery
• Provide weekly account updates to Sales Manager
• Monitor all shipments of goods flowing to and from all Own-Retail locations (e.g. transition)
Key Relationships:
• Wholesale sale customers, Sales, Logistic, Sourcing, Product Marketing, Credit Management, Customs, Logistic Provider, IT
Knowledge, Skills and Abilities:
• Ability and desire to manage multiple ongoing projects
• Demonstrated ability to anticipate and solve problems
• Ability to effectively multi-task, working on simultaneous projects through project execution phases
• Ability to collaborate and communicate professionally with internal and external clients
• Ability to produce effective business correspondence and reports in English
• Sales Force and SAP knowledge preferred
• Proficient in MS Office applications
• Knowledge of EDI process and compliance is a plus
Requisite Education and Experience / Minimum Qualifications:
• Bachelor's degree (BA) from a four-year college or university preferred; or the equivalent combination of education and experience.
• Minimum 2 years' experience in wholesale Account service
• Experience in Fashion or Garment industry preferred
Employer Overview
Vitamin T
New York, Brooklyn - 11201- Agency