Customer Service RepresentativePermanent
Idaho, Nampa - 83687Job Simplification
The announced job offer is made public by the firm: Gymreapers and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Idaho at the city Nampa, in the country US - at this current ZipCode: 83687
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Employment Status: Full-time, benefits eligible
Location: Nampa, ID (on-site)
Schedule: M-F, 8-5/flex according to business needs
Compensation : Competitive, DOE
At Gymreapers, our mission is to re-engineer your workouts and improve the support you need to get work done. We help do that by merging quality materials, functionality, and comfort in all our products.
Headquartered in Nampa, Idaho, we are a passionate team that works tirelessly to support our customers, athletes, and gym-goers on all fronts, all around the world. If you're looking for a fast-paced and collaborative environment in the fitness space, check out our openings.
Who We Are
Gymreapers is a direct-to-consumer e-commerce brand creating premium lifting gear, apparel, and equipment for men and women. Our supportive lifting gear has been featured in Men's Health, Barbend, Powerlifting Technique, and more.
We are a young company that is one of the fastest growing fitness brands in the world with IFBB Pro Bodybuilders, world renown trainers, and Olympians using our equipment and apparel to take their training to the next level.
The Gymreapers brand has been listed twice on the Inc Magazine's list of 5,000 fastest growing businesses: 2022 at and 2021 at . Our CEO, Roc Pilon, recently was named Entrepreneur of the Year by Ernst and Young!
Job Summary:
A Customer Service Representative's main responsibility is to support our customers and their goals while driving a first in class experience with Gymreapers. The Customer Service Center is an inbound contact center. We invite our customers to reach us through phone, email or online chat. The Customer Service Representatives work under the direct supervision of the Director and Team Manager.
Who We're Looking For:
Assist customers via phone, email, chat and social concerning product information, order status, and general questions and concerns.
Proactively advise the customer with issues like shipment delays and/or gathering information necessary to process their order.
Communicate with shipping couriers (i.e. UPS, FedEx, USPS) as well as internal departments concerning customer orders, such as the Distribution Centers, Operations, Category Management, Billing, etc.
Adjust orders as needed (i.e. backorders, exchanges, wrong item shipped, etc.)
Escalate customer impacting issues through proper internal channels.
Experience and Education:
Excellent customer service skills, ability to help customers in a friendly and compassionate manner
Ability to retain product knowledge and communicate information clearly and concisely with proper grammar and voice
Ability to read and follow directions
Strong ability to retain confidential information pertaining to customer information
Ability to calculate figures and amounts
Excellent communication skills; both written and verbal
Intermediate experience with Microsoft Office Suite/Google Apps
Experience using multiple lines of contacts (email/phone/chat/social)
High school diploma or equivalent
FYI- for this role, you are regularly required to sit and/or stand at a computer for prolonged periods of time
About Gymreapers/Our Core Values
At Gymreapers, we make gear with a purpose, instead, we focus on material integrity. You get high-quality lifting gear that's made to outlast cheap look-a-likes.
We're re-engineering people's workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more.
Our Core Values:
Grow or Die
Customer Obsession
Extreme Ownership
Nothing is Given // Everything is Earned
Be Humble
1% Better Everyday
Live with Integrity
Sacrifice
_Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law._
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
8 hour shift
Ability to commute/relocate:
Nampa, ID 83687: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: One location
Location: Nampa, ID (on-site)
Schedule: M-F, 8-5/flex according to business needs
Compensation : Competitive, DOE
At Gymreapers, our mission is to re-engineer your workouts and improve the support you need to get work done. We help do that by merging quality materials, functionality, and comfort in all our products.
Headquartered in Nampa, Idaho, we are a passionate team that works tirelessly to support our customers, athletes, and gym-goers on all fronts, all around the world. If you're looking for a fast-paced and collaborative environment in the fitness space, check out our openings.
Who We Are
Gymreapers is a direct-to-consumer e-commerce brand creating premium lifting gear, apparel, and equipment for men and women. Our supportive lifting gear has been featured in Men's Health, Barbend, Powerlifting Technique, and more.
We are a young company that is one of the fastest growing fitness brands in the world with IFBB Pro Bodybuilders, world renown trainers, and Olympians using our equipment and apparel to take their training to the next level.
The Gymreapers brand has been listed twice on the Inc Magazine's list of 5,000 fastest growing businesses: 2022 at and 2021 at . Our CEO, Roc Pilon, recently was named Entrepreneur of the Year by Ernst and Young!
Job Summary:
A Customer Service Representative's main responsibility is to support our customers and their goals while driving a first in class experience with Gymreapers. The Customer Service Center is an inbound contact center. We invite our customers to reach us through phone, email or online chat. The Customer Service Representatives work under the direct supervision of the Director and Team Manager.
Who We're Looking For:
Assist customers via phone, email, chat and social concerning product information, order status, and general questions and concerns.
Proactively advise the customer with issues like shipment delays and/or gathering information necessary to process their order.
Communicate with shipping couriers (i.e. UPS, FedEx, USPS) as well as internal departments concerning customer orders, such as the Distribution Centers, Operations, Category Management, Billing, etc.
Adjust orders as needed (i.e. backorders, exchanges, wrong item shipped, etc.)
Escalate customer impacting issues through proper internal channels.
Experience and Education:
Excellent customer service skills, ability to help customers in a friendly and compassionate manner
Ability to retain product knowledge and communicate information clearly and concisely with proper grammar and voice
Ability to read and follow directions
Strong ability to retain confidential information pertaining to customer information
Ability to calculate figures and amounts
Excellent communication skills; both written and verbal
Intermediate experience with Microsoft Office Suite/Google Apps
Experience using multiple lines of contacts (email/phone/chat/social)
High school diploma or equivalent
FYI- for this role, you are regularly required to sit and/or stand at a computer for prolonged periods of time
About Gymreapers/Our Core Values
At Gymreapers, we make gear with a purpose, instead, we focus on material integrity. You get high-quality lifting gear that's made to outlast cheap look-a-likes.
We're re-engineering people's workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more.
Our Core Values:
Grow or Die
Customer Obsession
Extreme Ownership
Nothing is Given // Everything is Earned
Be Humble
1% Better Everyday
Live with Integrity
Sacrifice
_Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law._
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
8 hour shift
Ability to commute/relocate:
Nampa, ID 83687: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: One location
Employer Overview
Gymreapers
Idaho, Nampa - 83687- Agency