Customer Service Representative - Grand Island, NE - Nebraska, Grand Island

Customer Service Representative - Grand Island, NEPermanent

Nebraska, Grand Island - 68802
  • Applications 0
  • Post Date: 2022-10-22
  • Views 829
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Credit Management Services
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Credit Management Services and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Nebraska at the city Grand Island, in the country US - at this current ZipCode: 68802

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

If you are looking for work and you don't want to work just anywhere; you want a workplace that fits you. You want a job where your hard work is acknowledged and appreciated. You want your work to mean more than just the numbers on a paycheck. You want to develop a lasting and successful career. We get it; we're Credit Management and we are the cornerstone of a successful career. We offer:

Quarterly Reviews for your first year & you can increase your annual earnings by $2000 during first year of employment

Full benefit Package, including 50k paid life insurance

Matching 401K program

Employee Recognition and Incentives

Continuous Training/Development

Sounds great, right? Still interested? Here is what we are looking for

Job Title: Customer Service Representative - Grand Island

Salary Range: Up to $16 an hour, based on experience

Work Days/Hours: Monday thru Friday, 8:00am to 5pm

Position Summary: The Customer Service Representative is responsible for contacting consumers, gathering information needed on the account and setting up payment arrangements.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Utilize exemplary customer service skills on the telephone
Utilize the scripted opening when the right party is reached. This includes identifying the consumer, identifying company, and asking for payment on the account
Suggest money sources for payment of unpaid account balance
Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
Performs other duties as assigned

EDUCATION and/or EXPERIENCE

High School Diploma or Equivalent

Customer Service experience is preferred

Experience in call center environment desired

Experience in office environment preferred

COMMUNICATION/TEAMWORK SKILLS

Employee must have excellent communication skills and be able to work in a team environment

TECHNOLOGY SKILLS

Computer, including Microsoft Outlook and phone experience is preferred

WORK ENVIRONMENT

Employee works in a temperature controlled office environment. Incumbent sits at a desk during regularly scheduled work hours; continuously makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources.

Credit Management Services, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Credit Management Services, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Credit Management Services, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Credit Management Services, Inc. employees to perform their job duties may result in discipline up to and including discharge.
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Employer Overview

Credit Management Services

Nebraska, Grand Island - 68802
  • Agency