Customer Service RepresentativePermanent
Georgia, Kennesaw - 30144Job Simplification
The announced job offer is made public by the firm: Lumien Lighting and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Georgia at the city Kennesaw, in the country US - at this current ZipCode: 30144
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Customer Service Representative
_Position Requirement: _ Must report to the office M-F
_Reports directly to: _ Operations Manager
Lumien Lighting, a new leader in the landscape lighting manufacturing industry, is looking to hire a Customer Service Representative.
Summary of Position
As a CSR, you will be responsible for providing effective customer service for all distributors by using excellent, in-depth knowledge of our product and processes as well as communicating effectively with team members. The goal is to work in conjunction with the Regional Account Managers to ensure customer satisfaction and an overall positive experience.
Responsibilities (includes, but is not limited to)
- Process inbound/outbound customer calls using proper telephone etiquette and a personal/conversational approach
- Process orders, warranties, returns, etc. with accuracy and efficiency
- Stay informed of all account-specific rules, ensuring orders comply
- Utilize provided tools and acquired product knowledge to identify desired product quickly and accurately
- Work closely with RAMs to make sure distributor's needs are taken care of in a timely manner
Qualifications
- Minimum of 1 year of experience in a B2B Customer Service setting
- Proficiency in Microsoft products (Excel, Word, PowerPoint)
- Quickbooks Enterprise Knowledge
- Problem-Solving & Clear Phone Communication Skills
- Positive and Friendly Teamwork Attitude
- Excellent Time-Management, Multi-tasking, and Follow-Up Skills
- Product Knowledge (You will be trained on our product lines.)
If this sounds like you, then we invite you to apply!
About Our Benefits:
Lumien Lighting is committed to providing an exciting team-oriented work environment.
- Competitive Base Salary + Year End Bonus
- Generous PTO Policy
- Lumien Lighting Employee Training
- And much more!
_Thank you for your interest in Lumien Lighting! We carefully review resumes during the initial screening. We will contact you if you are selected to continue in the recruitment process. Unfortunately, due to the high volume of submissions we are not able to contact everyone. We wish you every success!_
Job Type: Full-time
Pay: $55,000.00 - $64,000.00 per year
Benefits:
401(k)
401(k) matching
Paid time off
Paid training
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: One location
_Position Requirement: _ Must report to the office M-F
_Reports directly to: _ Operations Manager
Lumien Lighting, a new leader in the landscape lighting manufacturing industry, is looking to hire a Customer Service Representative.
Summary of Position
As a CSR, you will be responsible for providing effective customer service for all distributors by using excellent, in-depth knowledge of our product and processes as well as communicating effectively with team members. The goal is to work in conjunction with the Regional Account Managers to ensure customer satisfaction and an overall positive experience.
Responsibilities (includes, but is not limited to)
- Process inbound/outbound customer calls using proper telephone etiquette and a personal/conversational approach
- Process orders, warranties, returns, etc. with accuracy and efficiency
- Stay informed of all account-specific rules, ensuring orders comply
- Utilize provided tools and acquired product knowledge to identify desired product quickly and accurately
- Work closely with RAMs to make sure distributor's needs are taken care of in a timely manner
Qualifications
- Minimum of 1 year of experience in a B2B Customer Service setting
- Proficiency in Microsoft products (Excel, Word, PowerPoint)
- Quickbooks Enterprise Knowledge
- Problem-Solving & Clear Phone Communication Skills
- Positive and Friendly Teamwork Attitude
- Excellent Time-Management, Multi-tasking, and Follow-Up Skills
- Product Knowledge (You will be trained on our product lines.)
If this sounds like you, then we invite you to apply!
About Our Benefits:
Lumien Lighting is committed to providing an exciting team-oriented work environment.
- Competitive Base Salary + Year End Bonus
- Generous PTO Policy
- Lumien Lighting Employee Training
- And much more!
_Thank you for your interest in Lumien Lighting! We carefully review resumes during the initial screening. We will contact you if you are selected to continue in the recruitment process. Unfortunately, due to the high volume of submissions we are not able to contact everyone. We wish you every success!_
Job Type: Full-time
Pay: $55,000.00 - $64,000.00 per year
Benefits:
401(k)
401(k) matching
Paid time off
Paid training
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: One location
Employer Overview
Lumien Lighting
Georgia, Kennesaw - 30144- Agency