Customer Service Representative - Employee Benefits - Florida, Sarasota

The announced job offer is made public by the firm: Brown & Brown Insurance and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Sarasota, in the country US - at this current ZipCode: 34243

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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is looking for a Customer Service Representative to join our Employee Benefits team in Sarasota, Florida! This role provides support to Account Executive and Producer in maintaining, expanding and servicing Employee Benefit accounts by performing the following duties.

WHAT YOU'LL DO:

• Provides customer service inside agency office under the direction of Account Executive, Producer and/or department Manager.

• Assists Account Executive and Producer in obtaining information from the client/prospect for new and renewal marketing. Perform tasks such as but not limited to; preparing RFP's, spreadsheet carrier quotes, preparation of formal proposal, carrier communication as it relates to quote.

• Provides answers to employers regarding general administration and health policy questions.

• Assists employers and employees with resolution to claim questions and problems.

• Assists Account Executive with maintenance of customer files such as but not limited to; scanning documents and attaching in ImageRight database, preparation of reports and internal audit of client files to ensure compliance with quality control.

• Assists Account Executive in maintenance of BenefitPoint database with current and accurate employer/employee information. Keeps activity log items current.

• Prepares employee benefit guides and other client-facing materials under the direction of the Account Executive.

• Maintains and updates client accounts in a variety of benefits administration systems.

• Provides support for client Open Enrollments.

• Maintains current knowledge of industry changes and trends.

• Participates in seminars and educational classes for development of skills and knowledge and maintain current and active Florida Life & Health license.

WHAT YOU'LL HAVE:

• Active Florida Life & Health Insurance license required

• Minimum typing speed of 40 to 50 words per minute preferred

• Practical knowledge of Applied and Outlook programs preferred

• Proficient in Excel and Word, preferred

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.