Customer Service Representative (CSR)Permanent
Colorado, Denver - 80204Job Simplification
The announced job offer is made public by the firm: Superior Ink and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Colorado at the city Denver, in the country US - at this current ZipCode: 80204
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Job Title: Receptionist / Customer Service
Work Location: Superior Ink Printing
Position Type: Full Time (9:00am-5:00pm)
Who We Are:
Superior Ink is a full package wholesale screen printing, embroidery, and design company fueled by quality and driven by integrity. We have a fast-paced, production-based work environment where business attire is not required. We are looking to add a new team member who is eager to work hard and learn new skills while helping us with day-to-day tasks in the office.
Essential Duties and Responsibilities:
- Answer phone and transfer calls when necessary
- Facilitate new quotes and process orders
- Take written messages when someone is not available to take a call
- Relay information in a timely manner either written, verbal, or using Slack
- Greet all incoming customers in a friendly manner and direct and assist them as needed
- Add phone inquiries to Printavo and gather general information for new quotes
- Efficient use of Slack and invoicing software
- Assist with courier pick-ups
- Assist clients with order pick-ups and drop-offs
- Label customer supplied drop-offs with name and invoice # and notify project manager
- Maintain a clean and organized reception area and coffee cart
- Vacuum meeting area, showroom, and offices weekly
- Distribute mail daily
- Run errands occasionally (i.e. pick up materials needed for production)
Education and Work Experience:
- High school diploma
- Some college preferred but not required
- At least 1 year of customer service experience
- Basic knowledge of screen printing is preferred but not required
- Basic knowledge of CRM is preferred but not required
Skills and Abilities:
- Friendly and personable
- Written and verbal communication
- Professional and friendly phone etiquette
- Reliable
- Organized and maintains cleanliness
- General computer knowledge
- Works well with a team but is also self-sufficient
- Ability to multitask
Physical Requirements:
- Own transportation is preferred for errands
- Some walking, reaching, and bending down
- Climbing a small step ladder
- Lifting/carrying up to 50lbs
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
COVID-19 considerations:
Surfaces are sanitized frequently and masks are recommended but not required.
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Work Location: One location
Work Location: Superior Ink Printing
Position Type: Full Time (9:00am-5:00pm)
Who We Are:
Superior Ink is a full package wholesale screen printing, embroidery, and design company fueled by quality and driven by integrity. We have a fast-paced, production-based work environment where business attire is not required. We are looking to add a new team member who is eager to work hard and learn new skills while helping us with day-to-day tasks in the office.
Essential Duties and Responsibilities:
- Answer phone and transfer calls when necessary
- Facilitate new quotes and process orders
- Take written messages when someone is not available to take a call
- Relay information in a timely manner either written, verbal, or using Slack
- Greet all incoming customers in a friendly manner and direct and assist them as needed
- Add phone inquiries to Printavo and gather general information for new quotes
- Efficient use of Slack and invoicing software
- Assist with courier pick-ups
- Assist clients with order pick-ups and drop-offs
- Label customer supplied drop-offs with name and invoice # and notify project manager
- Maintain a clean and organized reception area and coffee cart
- Vacuum meeting area, showroom, and offices weekly
- Distribute mail daily
- Run errands occasionally (i.e. pick up materials needed for production)
Education and Work Experience:
- High school diploma
- Some college preferred but not required
- At least 1 year of customer service experience
- Basic knowledge of screen printing is preferred but not required
- Basic knowledge of CRM is preferred but not required
Skills and Abilities:
- Friendly and personable
- Written and verbal communication
- Professional and friendly phone etiquette
- Reliable
- Organized and maintains cleanliness
- General computer knowledge
- Works well with a team but is also self-sufficient
- Ability to multitask
Physical Requirements:
- Own transportation is preferred for errands
- Some walking, reaching, and bending down
- Climbing a small step ladder
- Lifting/carrying up to 50lbs
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
COVID-19 considerations:
Surfaces are sanitized frequently and masks are recommended but not required.
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Work Location: One location
Employer Overview
Superior Ink
Colorado, Denver - 80204- Agency