Customer Service Representative - Colorado, Denver

The announced job offer is made public by the firm: First Transit and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Colorado at the city Denver, in the country US - at this current ZipCode: 80202

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Have you considered being a Professional Customer Service Representative? Now is your chance! Become a Customer Service Representative with First Transit! $1,000 Sign-On Bonus We need full-time Customer Service Representatives to act as a liaison for our internal/ external customers, providers, and clients. We are seeking compassionate, driven, team-oriented people to serve our elderly and disabled customers by supporting them with transportation solutions. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team. We are a drug-free environment. We do pre-employment drug testing as well as random testing. That is why our employees call this the love-what-you-do line of work! Job Purpose This position is responsible for taking reservations for eligible customers of the Access-a-Ride program. Our Customer Service Representatives enjoy:

• $16.75/HR
• $1,000 Sign-On Bonus
• Paid Training Provided!
• Friendly Office Environment
• Vast Opportunities for Advancement Our Customer Service Representatives are responsible for:
  Obtain and enter accurate customer information into the reservations system Complete customer reservations in a timely and courteous manner Provide customers with information on the services provided and direct them as needed Work within the RouteMatch system to accommodate trips as needed To qualify as a Customer Service Representative, you'll need:
  High school diploma or GED equivalent Excellent phone etiquette and interpersonal skills Excellent judgment and problem solving skills General knowledge of the Denver Metro area Basic computer knowledge and the ability to work in a Windows environment Ability to proficiently operate a computer with a keystroke speed of no less than 35 corrected words per minute Ability to sit or stand for extended periods of time Ability to multitask and work well under time restraints Ability to communicate clearly in the English language; foreign language proficiency beneficial Ability to use a standard business telephone system for communication Ability to read, understand, and follow written and verbal instructions and scripts First for a Reason Benefits We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Professional Advancement Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others. First Transit carries approximately 350 million passengers a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.