Customer Service RepresentativePermanent
California, Santa Clara - 95050Job Simplification
The announced job offer is made public by the firm: TTM Technologies - North America and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Santa Clara, in the country US - at this current ZipCode: 95050
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Company Intro: TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense, Automotive, Computing, Industrial & Instrumentation, Networking & Communications, and Medical industries. TTM Technologies, Inc. is a leading global printed circuit board manufacturer, focusing on quick-turn and volume production of technologically advanced PCBs, backplane assemblies and electro-mechanical solutions as well as a global designer and manufacturer of high-frequency radio frequency (RF) and microwave components and assemblies. We strive for an environment of excellence where you are encouraged to think creatively and innovatively in order to develop a professional future centered on growth and opportunity.
We are passionate about growing our business and place a high priority on team work, communication and collaboration! If you can see yourself as an integral part of the TTM team, then explore our career opportunities and apply today!
Scope:
Customer Service Representative manages customer accounts by working with the customer to develop and facilitate increased business relationships.
Duties and responsibilities:
Sales support to Account Managers
Develop and maintain positive relationships with customers direct
Manage customer portals as needed
Actively work with Production Control to monitor and manage backlog to communicate information back to the customer.
Independently manage customer status reports
Written and oral communication skills are used on a daily basis to facilitate customer or Company concerns, instructions or requests.
Organize and aide conference calls or group meetings.
Confidently troubleshoot and resolve issues with a sense of urgency.
Enter, follow and manage quotations
Actively work with technical review team
Actively work with Quote group
Send Quotes directly to customer
Review and process Purchase Orders
Sales order entry (Consignment Management)
Confirm order back directly to customer
Process change orders
Process RMA requests
Actively works with finance to address accounts receivable issues
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Export/ITAR Requirements:
Being able to independently identify ITAR product on the manufacturing floor and comprehend that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents.
Recognition of Foreign Person visitors by badge differentiation.
Comprehend and follow authorization procedures for bringing foreign visitors into facilities (VAL).
Comprehend the Export and ITAR requirements for shipments leaving the US.
Essential Knowledge and Skills:
Working knowledge of basic software applications: Word, Excel, Outlook and PowerPoint. Oracle knowledge preferred.
Able to type with accuracy. Ability to give and receive information accurately.
Work with little supervision and be able to set own priorities for job functions.
Regular attendance is an essential function for this position.
Education and Experience:
1-2 year customer service support/administrative work experience.
High School/GED
Electronic, PCB knowledge preferred.
At TTM you will be joining a team that spans across nearly 20 facilities in North America that are bringing game-changing electronics to the market. As a teammate we are dedicated to providing opportunities that help you excel and reach your potential, so join us in our commitment to excellence and be part of the team that is Building the Future.
Listed below are some of the many benefits that TTM offers our teammates. Benefits are available on the first of the month following date of hire based on plan eligibility.
Wellness
Medical, Dental, Vision, including Telehealth support
Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
Option of Health Savings Account (HSA) with company contribution, or Flexible Spending Accounts (FSA)
Wellness Incentive Programs with company deposits into HSA Account
Critical Care, Accident, and Hospital Indemnity options in addition to Legal Insurance and Pet Insurance
PTO Program (15 days, annual accrual)
8 Company Holidays with an additional 2 floating holidays
Employee Assistance Program (EAP)
Financial
401(k) match program with immediate vesting
Bonus Program
Referral Bonuses
Tuition reimbursement for courses related to TTM's business - up to $12,000 per year
Export/ITAR Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense, Automotive, Computing, Industrial & Instrumentation, Networking & Communications, and Medical industries. TTM Technologies, Inc. is a leading global printed circuit board manufacturer, focusing on quick-turn and volume production of technologically advanced PCBs, backplane assemblies and electro-mechanical solutions as well as a global designer and manufacturer of high-frequency radio frequency (RF) and microwave components and assemblies. We strive for an environment of excellence where you are encouraged to think creatively and innovatively in order to develop a professional future centered on growth and opportunity.
We are passionate about growing our business and place a high priority on team work, communication and collaboration! If you can see yourself as an integral part of the TTM team, then explore our career opportunities and apply today!
Scope:
Customer Service Representative manages customer accounts by working with the customer to develop and facilitate increased business relationships.
Duties and responsibilities:
Sales support to Account Managers
Develop and maintain positive relationships with customers direct
Manage customer portals as needed
Actively work with Production Control to monitor and manage backlog to communicate information back to the customer.
Independently manage customer status reports
Written and oral communication skills are used on a daily basis to facilitate customer or Company concerns, instructions or requests.
Organize and aide conference calls or group meetings.
Confidently troubleshoot and resolve issues with a sense of urgency.
Enter, follow and manage quotations
Actively work with technical review team
Actively work with Quote group
Send Quotes directly to customer
Review and process Purchase Orders
Sales order entry (Consignment Management)
Confirm order back directly to customer
Process change orders
Process RMA requests
Actively works with finance to address accounts receivable issues
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Export/ITAR Requirements:
Being able to independently identify ITAR product on the manufacturing floor and comprehend that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents.
Recognition of Foreign Person visitors by badge differentiation.
Comprehend and follow authorization procedures for bringing foreign visitors into facilities (VAL).
Comprehend the Export and ITAR requirements for shipments leaving the US.
Essential Knowledge and Skills:
Working knowledge of basic software applications: Word, Excel, Outlook and PowerPoint. Oracle knowledge preferred.
Able to type with accuracy. Ability to give and receive information accurately.
Work with little supervision and be able to set own priorities for job functions.
Regular attendance is an essential function for this position.
Education and Experience:
1-2 year customer service support/administrative work experience.
High School/GED
Electronic, PCB knowledge preferred.
At TTM you will be joining a team that spans across nearly 20 facilities in North America that are bringing game-changing electronics to the market. As a teammate we are dedicated to providing opportunities that help you excel and reach your potential, so join us in our commitment to excellence and be part of the team that is Building the Future.
Listed below are some of the many benefits that TTM offers our teammates. Benefits are available on the first of the month following date of hire based on plan eligibility.
Wellness
Medical, Dental, Vision, including Telehealth support
Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
Option of Health Savings Account (HSA) with company contribution, or Flexible Spending Accounts (FSA)
Wellness Incentive Programs with company deposits into HSA Account
Critical Care, Accident, and Hospital Indemnity options in addition to Legal Insurance and Pet Insurance
PTO Program (15 days, annual accrual)
8 Company Holidays with an additional 2 floating holidays
Employee Assistance Program (EAP)
Financial
401(k) match program with immediate vesting
Bonus Program
Referral Bonuses
Tuition reimbursement for courses related to TTM's business - up to $12,000 per year
Export/ITAR Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Employer Overview
TTM Technologies - North America
California, Santa Clara - 95050- Agency