Customer Service RepresentativePermanent
California, San Diego - 92111Job Simplification
The announced job offer is made public by the firm: TTM Technologies - North America and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city San Diego, in the country US - at this current ZipCode: 92111
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Job Overview
Job Title: Customer Service Representative
Company Intro:
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense, Automotive, Computing, Industrial & Instrumentation, Networking & Communications, and Medical industries. TTM Technologies, Inc. is a leading global printed circuit board manufacturer, focusing on quick-turn and volume production of technologically advanced PCBs, backplane assemblies and electro-mechanical solutions as well as a global designer and manufacturer of high-frequency radio frequency (RF) and microwave components and assemblies. We strive for an environment of excellence where you are encouraged to think creatively and innovatively in order to develop a professional future centered on growth and opportunity.
We are passionate about growing our business and place a high priority on team work, communication and collaboration! If you can see yourself as an integral part of the TTM team, then explore our career opportunities and apply today!
Scope:
The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.
Duties and Responsibilities:
Able to quote from drawings or information supplied by customers to adequately book orders
Establish and maintain standard pricing levels at quotation
Negotiate and follow up on sales quotations to secure and book job orders
Address, resolve and communicate customer issues concerning manufacturability of products
Complete error free order entry into pre-established software and systems
Track job orders from booking to product release
Understand and maintain database of records for backlog reconciliation
Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
Communicate with manufacturing departments to resolve on time delivery and quality issues
Maintain complete and accurate customer contact information
Set forth to meet and achieve daily goals
Responsible for providing and interpreting reports on sales activities and objective measurements
Develop, solicit and generate new customer accounts
Develop and maintain an organized work area
Balance workload to meet goals
Essential Knowledge and Skills:
Must clearly understand technology associated with manufacturing high technology circuit boards
Project independence, motivation and a success driven approach to complete responsibilities and meet goals
Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
Able to use superior customer-oriented telephone etiquette
Ability to coordinate and work effectively with many different departments, companies and personalities
Ability to read, write and communicate in English to the degree necessary to perform the job
Ability to work under pressure and prioritize tasks
Ability to multitask
Education and Experience:
Experience in an inside sales environment preferred; printed circuit board industry experience a plus
Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
Bachelor's degree preferred, but not required
Due to ITAR (International Traffic in Arms Regulations) requirements, applicants must be a U.S. Citizen
Total Rewards Information
At TTM you will be joining a team that spans across nearly 20 facilities in North America that are bringing game-changing electronics to the market. As a teammate we are dedicated to providing opportunities that help you excel and reach your potential, so join us in our commitment to excellence and be part of the team that is Building the Future.
Listed below are some of the many benefits that TTM offers our teammates. Benefits are available on the first of the month following date of hire based on plan eligibility.
Wellness
Medical, Dental, Vision, including Telehealth support
Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
Option of Health Savings Account (HSA) with company contribution, or Flexible Spending Accounts (FSA)
Wellness Incentive Programs with company deposits into HSA Account
Critical Care, Accident, and Hospital Indemnity options in addition to Legal Insurance and Pet Insurance
PTO Program (15 days, annual accrual)
8 Company Holidays with an additional 2 floating holidays
Employee Assistance Program (EAP)
Financial
401(k) match program with immediate vesting
Quarterly Bonus Program
Referral Bonuses
Annual compensation review
Development
Professional development and training opportunities
Cross training opportunities
Tuition reimbursement for courses related to TTM's business - up to $12,000 per year
Annual performance reviews
Export Statement
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Company Intro:
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense, Automotive, Computing, Industrial & Instrumentation, Networking & Communications, and Medical industries. TTM Technologies, Inc. is a leading global printed circuit board manufacturer, focusing on quick-turn and volume production of technologically advanced PCBs, backplane assemblies and electro-mechanical solutions as well as a global designer and manufacturer of high-frequency radio frequency (RF) and microwave components and assemblies. We strive for an environment of excellence where you are encouraged to think creatively and innovatively in order to develop a professional future centered on growth and opportunity.
We are passionate about growing our business and place a high priority on team work, communication and collaboration! If you can see yourself as an integral part of the TTM team, then explore our career opportunities and apply today!
Scope:
The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.
Duties and Responsibilities:
Able to quote from drawings or information supplied by customers to adequately book orders
Establish and maintain standard pricing levels at quotation
Negotiate and follow up on sales quotations to secure and book job orders
Address, resolve and communicate customer issues concerning manufacturability of products
Complete error free order entry into pre-established software and systems
Track job orders from booking to product release
Understand and maintain database of records for backlog reconciliation
Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
Communicate with manufacturing departments to resolve on time delivery and quality issues
Maintain complete and accurate customer contact information
Set forth to meet and achieve daily goals
Responsible for providing and interpreting reports on sales activities and objective measurements
Develop, solicit and generate new customer accounts
Develop and maintain an organized work area
Balance workload to meet goals
Essential Knowledge and Skills:
Must clearly understand technology associated with manufacturing high technology circuit boards
Project independence, motivation and a success driven approach to complete responsibilities and meet goals
Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
Able to use superior customer-oriented telephone etiquette
Ability to coordinate and work effectively with many different departments, companies and personalities
Ability to read, write and communicate in English to the degree necessary to perform the job
Ability to work under pressure and prioritize tasks
Ability to multitask
Education and Experience:
Experience in an inside sales environment preferred; printed circuit board industry experience a plus
Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
Bachelor's degree preferred, but not required
Due to ITAR (International Traffic in Arms Regulations) requirements, applicants must be a U.S. Citizen
Total Rewards Information
At TTM you will be joining a team that spans across nearly 20 facilities in North America that are bringing game-changing electronics to the market. As a teammate we are dedicated to providing opportunities that help you excel and reach your potential, so join us in our commitment to excellence and be part of the team that is Building the Future.
Listed below are some of the many benefits that TTM offers our teammates. Benefits are available on the first of the month following date of hire based on plan eligibility.
Wellness
Medical, Dental, Vision, including Telehealth support
Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
Option of Health Savings Account (HSA) with company contribution, or Flexible Spending Accounts (FSA)
Wellness Incentive Programs with company deposits into HSA Account
Critical Care, Accident, and Hospital Indemnity options in addition to Legal Insurance and Pet Insurance
PTO Program (15 days, annual accrual)
8 Company Holidays with an additional 2 floating holidays
Employee Assistance Program (EAP)
Financial
401(k) match program with immediate vesting
Quarterly Bonus Program
Referral Bonuses
Annual compensation review
Development
Professional development and training opportunities
Cross training opportunities
Tuition reimbursement for courses related to TTM's business - up to $12,000 per year
Annual performance reviews
Export Statement
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Employer Overview
TTM Technologies - North America
California, San Diego - 92111- Agency