Customer Service Representative - Arizona, Mesa

The announced job offer is made public by the firm: PrideStaff and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Arizona at the city Mesa, in the country US - at this current ZipCode: 85210

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Hours:

• M-F 8:00 AM to 4:30 PM (Training)
• M-F 11: 30 AM to 8:00 PM

Rate:

• Up to $16/hr

Job Summary:

The Customer Service Representative provides staff support services to facilitate quality individualized treatment goals, including timely return-to-work, if appropriate; supporting the goals of the Case Management department, and of our client. This position is all outbound calls.

Essential Functions & Responsibilities:

• Assists medical case managers with case management duties
• Provides customer support services
• Schedules medical appointments for injured workers
• Types and proofreads reports and correspondence
• Transcribes correspondence/reports from dictation
• Organizes client files
• Requires regular and consistent attendance
• Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Additional duties as required

Knowledge & Skills:

• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
• Excellent written and verbal communication skills
• Ability to meet designated deadlines
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Strong interpersonal, time management and organizational skills
• Ability to work both independently and within a team environment