Customer Service Representative - Apply Today, Work Tomorrow! - New York, Brooklyn

The announced job offer is made public by the firm: CSI and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Brooklyn, in the country US - at this current ZipCode: 11210

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

The Customer Service Representative maintains the daily operations of the customer service and sales team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.

Essential Duties and Responsibilities:

• Supports programs that drive team performance toward departmental and organizational goals.
• Assist customer service and sales team toward the achievement of operational goals.
• Hires and provides training for new and/or less experienced customer service and sales staff.
• Reviews and evaluates work to ensure quality and timeliness
• Investigates and researches escalated customer service inquiries.
• Ensures employees' behaviors are focused on improved customer satisfaction to drive customer loyalty.

Qualifications:

• Required: Associate's Degree
• Preferred: Bachelor's Degree

This is an entry-level position that we will train into a management position if successful.