Customer Service RepresentativePermanent
Alabama, Tuscaloosa - 35401Job Simplification
The announced job offer is made public by the firm: Premiere Response Llc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Alabama at the city Tuscaloosa, in the country US - at this current ZipCode: 35401
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Work from home opportunity
Job type: Full-time
Answer incoming customer service calls on behalf of a major Fortune 500 company that offers consumer goods/services for its consumers
Log Customer information using Customer Relations Management (CRM) Software while maintaining dialogue
Confirm customer information (name, account number, contact information, etc.) previously logged into CRM Software and make any necessary revisions
Ask probing questions to understand the customer's reason for calling and use problem solving skills to meet their individual needs
Use product database and website to suggest merchandise appropriate for individual customers' needs
Edit notes taken during phone call and customize standard letter used to accompany samples/coupons sent to consumers
Respond to letters and emails from customers promptly, paying close attention to detail as well as adhering to program specific policies
REQUIREMENTS INCLUDE
Experience operating PCs to type, navigate the Internet, search databases, etc.
Experience in soft skills such as empathy, active listening, etc.
Detail oriented with experience supporting consumer goods/services
Excellent verbal and written communication
Job type: Full-time
Answer incoming customer service calls on behalf of a major Fortune 500 company that offers consumer goods/services for its consumers
Log Customer information using Customer Relations Management (CRM) Software while maintaining dialogue
Confirm customer information (name, account number, contact information, etc.) previously logged into CRM Software and make any necessary revisions
Ask probing questions to understand the customer's reason for calling and use problem solving skills to meet their individual needs
Use product database and website to suggest merchandise appropriate for individual customers' needs
Edit notes taken during phone call and customize standard letter used to accompany samples/coupons sent to consumers
Respond to letters and emails from customers promptly, paying close attention to detail as well as adhering to program specific policies
REQUIREMENTS INCLUDE
Experience operating PCs to type, navigate the Internet, search databases, etc.
Experience in soft skills such as empathy, active listening, etc.
Detail oriented with experience supporting consumer goods/services
Excellent verbal and written communication
Employer Overview
Premiere Response Llc
Alabama, Tuscaloosa - 35401- Agency