Customer Service PartnerPermanent
Florida, Hollywood - 33023Job Simplification
The announced job offer is made public by the firm: CRG and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Hollywood, in the country US - at this current ZipCode: 33023
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Customer Service Specialist
One of CRG???s biggest clients located in South Charlotte is hiring for a Customer Service Specialist! This logistics company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees??? needs. According to Comparably and Indeed, this company is in the top ten percent of companies based on their diversity and their eNPS (Employee Net Promoter Score), which shows that they truly do care about the happiness and success of their employees.
Schedule: M-F 8-5
Compensation: $50,000 to $55,000
Opportunity: Direct Hire
Location: Miramar, FL
Responsibilities:
One of CRG???s biggest clients located in South Charlotte is hiring for a Customer Service Specialist! This logistics company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees??? needs. According to Comparably and Indeed, this company is in the top ten percent of companies based on their diversity and their eNPS (Employee Net Promoter Score), which shows that they truly do care about the happiness and success of their employees.
Schedule: M-F 8-5
Compensation: $50,000 to $55,000
Opportunity: Direct Hire
Location: Miramar, FL
Responsibilities:
- Builds strong relationships with customers to gain an understanding of their business, delivers excellent customer service and maximizes sales opportunities.
- To deliver a positive customer experience for all customers and to ensure a smooth execution of the end ??? to- end shipment life cycle by working closely with the customer and internal teams.
- As part of Commercial Intelligence - build strong relationships with customers, gain an understanding for their business, service needs, drivers and desires and leverage this to engage in discussions about new business opportunities and competitor/market intelligence.
- Monitor agreed service levels, and identify root cause when targets are not met, advise management of potential service failures and / or trends.
- Ensure all products and services are offered to the customer to maximize SeaLand profitability
- Build strong relationships with all stakeholders including GSC teams
- Be fully responsible for customer satisfaction and experience on interaction with customers
- Full understanding of customers business drivers, needs, and requirements
- Build strong relationships with Sales
- Handle incoming customer services queries and issues
- Bachelor's degree as minimum level of education completed
- Must have excellent communication skills and at least 3 years of experience in the Logistics and Shipping Industry.
- Capable of building solid rapport over the phone
- Can build and maintains a strong network of customers
Employer Overview
CRG
Florida, Hollywood - 33023- Agency