Customer Service Manager / Inside SalesPermanent
Alberta (AB), Calgary - T2C 2G8Job Simplification
The announced job offer is made public by the firm: Engage Building Products and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Alberta (AB) at the city Calgary, in the country CA - at this current ZipCode: T2C 2G8
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
OUR COMPANY
We manufacture and sell aluminum trim and systems for the exterior cladding industry, focused on accessories for Fiber Cement Siding (both panel and lap), Aluminum Composite Material (ACM), and full aluminum cladding options. Our primary market is the United States and Canada. Our products are cutting edge technology and highly innovative. With many patents in place or pending, our company has laid the path for our bright future. To support our fast growth, we are looking for a highly energetic, assertive, and motivated inside sales specialist to join our team. Our head office and warehouse location are in Calgary, Alberta.
FOCUS
You are process driven and have passion for closing deals through outreach and supporting the outside sales team. You are comfortable on the phone, making cold calls and building relationships with repeat customers. You are persistent, self-motivated, and hungry to win. You are organized, professional, and give great customer service. You are flexible and adaptable; you can switch focus with the snap of a finger. You are a fast learner, and are eager to become an expert in the products and industry you work in. More importantly, you are excited to contribute to building and growing with our company and culture.
At our company you will find a fast-paced, high-energy work environment. We are a sales results-oriented company. We develop our entrepreneurial atmosphere where people thrive with little supervision and are empowered to make their part of the business successful. Given the fast-paced growth our company is going through, you will have significant opportunities for both career and income advancement.
RESPONSIBILITIES
Support Purchase Order Cycle Management (Cradle to Grave PO Management)
Qualify projects acquired by outside sales team, understand a customers' individual needs and identifying sales opportunities, or value-engineered options for each individual customer
Be a second set of eyes on active projects for follow up and closing
Improve the closing ratio on projects
Maintain and create relationships with the building product network, attaining new business and supporting continued business
Support the Outside Salesperson with continued and tactical communication for existing and new customers
Accurate and thorough documentation on CRM (HubSpot)
Process and issue quotes, and Sales Orders to the appropriate client's, with an understanding of how each region works for Dealer/Distribution relationships
Coordinate with outside sales team to have a joint approach
Track orders from initial outreach to delivery of products
Liaison between outside sales reps, estimation team, the order desk, operations and logistics, and our customers
Build the product knowledge to be a resource for outside sales reps, and versed in our competitors to find further sales opportunities
Maintain data of current and potential customers via CRM (MQL to SQL ratios etc.)
Contribute to team culture
Highly efficient and professional abilities in verbal and written communications - both externally and internally
QUALIFICATIONS
Ability to understand metrics and achieve targets delineated by the CSM group
2-5 years experience in customer service, sales support, or sales role
Advanced knowledge of Microsoft Office suite
Extremely effective verbal and oral communicator
Excellent organizational skills and the ability to multitask
Excellent phone and cold calling skills
Strong critical thinking skills and eagerness to learn and grow
Strong listening and problem-solving skills
Exceptional customer service skills
Industry experience is not required but will be considered an asset
Experience with HubSpot or similar CRM platforms an asset
COMPENSATION
Compensation will include base salary with good potential for advancement and career building. It includes cell phone, laptop, health account, and performance-based commissions.
INTERVIEW
Dress to impress: Business professional outfit.
Tons of opportunity for future growth for years to come while enjoying a steady base at our office.
Submit your resume with a short cover letter telling why you are the right candidate.
More than one position may be filled from this competition.
Job Types: Full-time, Permanent
Salary: $40,000.00-$45,000.00 per year
Benefits:
Casual dress
Schedule:
8 hour shift
Day shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Calgary, AB T2C2G8: reliably commute or plan to relocate before starting work (required)
Experience:
Sales: 1 year (preferred)
Customer Service: 1 year (preferred)
We manufacture and sell aluminum trim and systems for the exterior cladding industry, focused on accessories for Fiber Cement Siding (both panel and lap), Aluminum Composite Material (ACM), and full aluminum cladding options. Our primary market is the United States and Canada. Our products are cutting edge technology and highly innovative. With many patents in place or pending, our company has laid the path for our bright future. To support our fast growth, we are looking for a highly energetic, assertive, and motivated inside sales specialist to join our team. Our head office and warehouse location are in Calgary, Alberta.
FOCUS
You are process driven and have passion for closing deals through outreach and supporting the outside sales team. You are comfortable on the phone, making cold calls and building relationships with repeat customers. You are persistent, self-motivated, and hungry to win. You are organized, professional, and give great customer service. You are flexible and adaptable; you can switch focus with the snap of a finger. You are a fast learner, and are eager to become an expert in the products and industry you work in. More importantly, you are excited to contribute to building and growing with our company and culture.
At our company you will find a fast-paced, high-energy work environment. We are a sales results-oriented company. We develop our entrepreneurial atmosphere where people thrive with little supervision and are empowered to make their part of the business successful. Given the fast-paced growth our company is going through, you will have significant opportunities for both career and income advancement.
RESPONSIBILITIES
Support Purchase Order Cycle Management (Cradle to Grave PO Management)
Qualify projects acquired by outside sales team, understand a customers' individual needs and identifying sales opportunities, or value-engineered options for each individual customer
Be a second set of eyes on active projects for follow up and closing
Improve the closing ratio on projects
Maintain and create relationships with the building product network, attaining new business and supporting continued business
Support the Outside Salesperson with continued and tactical communication for existing and new customers
Accurate and thorough documentation on CRM (HubSpot)
Process and issue quotes, and Sales Orders to the appropriate client's, with an understanding of how each region works for Dealer/Distribution relationships
Coordinate with outside sales team to have a joint approach
Track orders from initial outreach to delivery of products
Liaison between outside sales reps, estimation team, the order desk, operations and logistics, and our customers
Build the product knowledge to be a resource for outside sales reps, and versed in our competitors to find further sales opportunities
Maintain data of current and potential customers via CRM (MQL to SQL ratios etc.)
Contribute to team culture
Highly efficient and professional abilities in verbal and written communications - both externally and internally
QUALIFICATIONS
Ability to understand metrics and achieve targets delineated by the CSM group
2-5 years experience in customer service, sales support, or sales role
Advanced knowledge of Microsoft Office suite
Extremely effective verbal and oral communicator
Excellent organizational skills and the ability to multitask
Excellent phone and cold calling skills
Strong critical thinking skills and eagerness to learn and grow
Strong listening and problem-solving skills
Exceptional customer service skills
Industry experience is not required but will be considered an asset
Experience with HubSpot or similar CRM platforms an asset
COMPENSATION
Compensation will include base salary with good potential for advancement and career building. It includes cell phone, laptop, health account, and performance-based commissions.
INTERVIEW
Dress to impress: Business professional outfit.
Tons of opportunity for future growth for years to come while enjoying a steady base at our office.
Submit your resume with a short cover letter telling why you are the right candidate.
More than one position may be filled from this competition.
Job Types: Full-time, Permanent
Salary: $40,000.00-$45,000.00 per year
Benefits:
Casual dress
Schedule:
8 hour shift
Day shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Calgary, AB T2C2G8: reliably commute or plan to relocate before starting work (required)
Experience:
Sales: 1 year (preferred)
Customer Service: 1 year (preferred)
Employer Overview
Engage Building Products
Alberta (AB), Calgary - T2C 2G8- Agency