Customer Service in Fraud - Starting at $20/HR - Missouri, Pacific

Customer Service in Fraud - Starting at $20/HRPermanent

Missouri, Pacific - 63069
  • Applications 0
  • Post Date: 2022-10-22
  • Views 1106
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Citi
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Citi and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Missouri at the city Pacific, in the country US - at this current ZipCode: 63069

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Citi is GROWING in O'Fallon. We are hiring 100+ people. Training classes will begin soon. APPLY NOW!

The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity.

Additional Job Description

Our Fraud positions start at $20.00 per hour- plus any applicable shift differential determined by work schedule.

Responsibilities:
  • Perform investigation of potential fraud activity on existing credit card accounts.
  • Respond to inbound client inquiries and assist with specific service-related requests and concerns
  • Provide solutions to client issues through the usage of all available resources under limited supervision
  • Complete assigned tasks in an accurate and timely manner
  • Consistently achieve individual and team performance targets
  • Contact card members to verify charges and recent activity to identify any potential fraud
  • Ensure a positive customer experience while
  • Determine specific verification procedures to be used in processing customer's information
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.
Qualifications:
  • Minimum 1 year of customer service experience
  • Ability to process both inbound and outbound client calls
  • High attention to detail with the ability to interpret data and organize information
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
Education:
  • High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Additional Job Description

Our Fraud positions start at $20.00 per hour and may pay more for experience - plus any applicable shift differential determined by work schedule.

-------------------------------------------------

Job Family Group:

Operations - Services -------------------------------------------------

Job Family:

Fraud Operations ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

-----------------------------

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Apply This Job

Employer Overview

Citi

Missouri, Pacific - 63069
  • Agency