Customer Service AdvisorPermanent
Washington, Kent - 98032Job Simplification
The announced job offer is made public by the firm: The Asprey Group and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Washington at the city Kent, in the country US - at this current ZipCode: 98032
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
OVERVIEW
If you like the words, "can't," "try," "impossible," or, "should," think twice about applying... but if you're ready to fearlessly upgrade your abilities, take risks, and take responsibility, this is the place for you. Plus, it's a lot of fun.
The Asprey Group is an established group of companies operating in Canada and the U.S., with an agile, start-up mindset and a passion for improving the lives of others through science and technology. Our purpose is to upgrade the world by first upgrading ourselves, and we have fun doing it!
The Customer Service Advisor provides exceptional customer service support to the customers of all our business entities. The purpose of the Customer Service Advisor role is to ensure that our retail and wholesale customers receive the best possible support and have the best possible experience.
This is a full time, Monday to Friday position working out of our office in Kent, Washington. We offer paid vacation and fantastic benefits coverage including medical, dental, life insurance and long-term disability.
RESPONSIBILITIES
The key responsibilities of the Customer Service Advisor include:
Responding to Customer Support Tickets in a timely fashion and providing superior customer support.
Answering Customer Inquiries via phone in an upbeat, friendly, and professional manner.
Learn the current reseller database to understand the client base and identify opportunities.
Be confident and comfortable in discussing growth opportunities with resellers - ie, adding a new product line.
Work with the finance department to ensure customer accounts are up to date and providing help with invoices where necessary
Work with the warehouse team to ensure customer and reseller orders are being sent on time and to customers satisfaction.
REQUIREMENTS
High School Diploma
1-3 years' experience in Customer Service
Excellent written and oral communication skills.
Ability to shift focus quickly
Attention to detail
Have a Customer focused positive and professional attitude.
Ability to Operate a computer - Office systems such as excel is a must
Ability to use internal systems to assist customers
Ability to Operate a Phone
Ability to write and speak in a clear, friendly, and professional manner.
HOW TO APPLY
A review of applications for this position will begin immediately. Please submit a resume by clicking the apply button above.
We welcome interest in our organization and applications for this position, but are only able to contact shortlisted candidates at this time.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
Dental insurance
Disability insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
If you like the words, "can't," "try," "impossible," or, "should," think twice about applying... but if you're ready to fearlessly upgrade your abilities, take risks, and take responsibility, this is the place for you. Plus, it's a lot of fun.
The Asprey Group is an established group of companies operating in Canada and the U.S., with an agile, start-up mindset and a passion for improving the lives of others through science and technology. Our purpose is to upgrade the world by first upgrading ourselves, and we have fun doing it!
The Customer Service Advisor provides exceptional customer service support to the customers of all our business entities. The purpose of the Customer Service Advisor role is to ensure that our retail and wholesale customers receive the best possible support and have the best possible experience.
This is a full time, Monday to Friday position working out of our office in Kent, Washington. We offer paid vacation and fantastic benefits coverage including medical, dental, life insurance and long-term disability.
RESPONSIBILITIES
The key responsibilities of the Customer Service Advisor include:
Responding to Customer Support Tickets in a timely fashion and providing superior customer support.
Answering Customer Inquiries via phone in an upbeat, friendly, and professional manner.
Learn the current reseller database to understand the client base and identify opportunities.
Be confident and comfortable in discussing growth opportunities with resellers - ie, adding a new product line.
Work with the finance department to ensure customer accounts are up to date and providing help with invoices where necessary
Work with the warehouse team to ensure customer and reseller orders are being sent on time and to customers satisfaction.
REQUIREMENTS
High School Diploma
1-3 years' experience in Customer Service
Excellent written and oral communication skills.
Ability to shift focus quickly
Attention to detail
Have a Customer focused positive and professional attitude.
Ability to Operate a computer - Office systems such as excel is a must
Ability to use internal systems to assist customers
Ability to Operate a Phone
Ability to write and speak in a clear, friendly, and professional manner.
HOW TO APPLY
A review of applications for this position will begin immediately. Please submit a resume by clicking the apply button above.
We welcome interest in our organization and applications for this position, but are only able to contact shortlisted candidates at this time.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
Dental insurance
Disability insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Employer Overview
The Asprey Group
Washington, Kent - 98032- Agency