Customer Service - 15.50 Hourly PayPermanent
Tennessee, Chattanooga - 37401Job Simplification
The announced job offer is made public by the firm: LegacyBox and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Tennessee at the city Chattanooga, in the country US - at this current ZipCode: 37401
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
We are on the lookout for an enthusiastic Customer Service Agent to join our growing team. In this role, you'll deliver exceptional experiences for our customers and knock their socks off every day with stellar service. You are passionate about helping others, self-motivated, highly-organized, detail-oriented, collaborative, professional and a strong problem solver.
Available shift:
Saturday-Tuesday 8am-7pm
What you'll do:
Answer phone, email, and live chat customer inquiries
Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers
Actively listen to identify issues, problem solve on your feet; handle customer complaints, provide appropriate solutions and alternatives
Master our order management system in order to efficiently and effectively manage customer relationships
Maintain a broad knowledge of Southtree, Legacybox, and Kodak Digitizing products
Strategize ways to improve our service, streamline our process and better serve our customers
Channel recurring customer inquiries to department leader so we can root solve
Who you are:
Must be 18+ years old
Must be located in the Chattanooga area
Associates degree or 1+ years of work experience
Proficient computer and technical skills
Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily
Passionate about engaging and delighting the consumer
A "no task is too small" attitude and a positive, spirited outlook
Must pass drug test and state, federal, and criminal background check
Extra Credit
Customer service or call center experience
Full Time Benefits
Competive hourly wage starting at $15.50
Performance bonus opportunities up to $700 during peak season
$100 start bonus
Openings across multiple shifts (weekday and weekends)
Healthcare coverage starting day one (medical, dental, and vision)
Retirement plan with employer match
Paid time off
Paid parental leave (maternity, paternity) after 1 year of employment
Opportunity to personally grow learn and hone your professional skills
Great culture featuring monthly game nights, spirit weeks, unlimited coffee, employee recognition, and advancement opportunities
Ability to work for the industry leader in digitizing home movies, photos, and film, and one of the fastest-growing companies in Tennessee
About Legacybox
Legacybox, also known as Southtree, was founded on the conviction to restore - to revalue what has been devalued. At a surface level, Legacybox is about preserving outdated memories - tapes, film, photos, and audio - into digital keepsakes that are both usable and safe for future generations. We are led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.
Legacybox has helped over 1 million families digitally preserve their home movies, photos and film. We've been featured in outlets such as Good Morning America, USA Today, The Today Show, Good Housekeeping, HSN, Public Radio, & more, and our dedication to design has been recognized by 99u & SwissMiss.
Our team functions span across many areas, from manufacturing, marketing, operations, creative, and others. If you'd like to do meaningful work, craft exceptional experiences for customers, and join a high-performing organization, apply. We'd love to chat.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Legacybox is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.'
Job Type: Full-time, In Office
Pay: $15.50 - $18.00 per hour
AiJoOWOAot
Available shift:
Saturday-Tuesday 8am-7pm
What you'll do:
Answer phone, email, and live chat customer inquiries
Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers
Actively listen to identify issues, problem solve on your feet; handle customer complaints, provide appropriate solutions and alternatives
Master our order management system in order to efficiently and effectively manage customer relationships
Maintain a broad knowledge of Southtree, Legacybox, and Kodak Digitizing products
Strategize ways to improve our service, streamline our process and better serve our customers
Channel recurring customer inquiries to department leader so we can root solve
Who you are:
Must be 18+ years old
Must be located in the Chattanooga area
Associates degree or 1+ years of work experience
Proficient computer and technical skills
Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily
Passionate about engaging and delighting the consumer
A "no task is too small" attitude and a positive, spirited outlook
Must pass drug test and state, federal, and criminal background check
Extra Credit
Customer service or call center experience
Full Time Benefits
Competive hourly wage starting at $15.50
Performance bonus opportunities up to $700 during peak season
$100 start bonus
Openings across multiple shifts (weekday and weekends)
Healthcare coverage starting day one (medical, dental, and vision)
Retirement plan with employer match
Paid time off
Paid parental leave (maternity, paternity) after 1 year of employment
Opportunity to personally grow learn and hone your professional skills
Great culture featuring monthly game nights, spirit weeks, unlimited coffee, employee recognition, and advancement opportunities
Ability to work for the industry leader in digitizing home movies, photos, and film, and one of the fastest-growing companies in Tennessee
About Legacybox
Legacybox, also known as Southtree, was founded on the conviction to restore - to revalue what has been devalued. At a surface level, Legacybox is about preserving outdated memories - tapes, film, photos, and audio - into digital keepsakes that are both usable and safe for future generations. We are led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.
Legacybox has helped over 1 million families digitally preserve their home movies, photos and film. We've been featured in outlets such as Good Morning America, USA Today, The Today Show, Good Housekeeping, HSN, Public Radio, & more, and our dedication to design has been recognized by 99u & SwissMiss.
Our team functions span across many areas, from manufacturing, marketing, operations, creative, and others. If you'd like to do meaningful work, craft exceptional experiences for customers, and join a high-performing organization, apply. We'd love to chat.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Legacybox is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.'
Job Type: Full-time, In Office
Pay: $15.50 - $18.00 per hour
AiJoOWOAot
Employer Overview
LegacyBox
Tennessee, Chattanooga - 37401- Agency