Customer Care SpecialistPermanent
South Carolina, Not Specified -Job Simplification
The announced job offer is made public by the firm: Cable ONE and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of South Carolina at the city Not Specified, in the country US - at this current ZipCode:
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Greets and serves walk in customers
Presents a suite of products and services offered to potential and existing customers, leads negotiations, coordinates decision-making process, and overcomes objections to closure.
Establishes, develops, and maintains relationships with current customers and prospective customers.
Demonstrates products to customers and provides training on the use of products sold.
Resolves, refers, and follows up on customer needs regarding services and billing in an expedient and professional manner.
Makes follow-up calls to ascertain customer satisfaction, answer questions or concerns, and obtain referrals and/or sales leads.
Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.
Handles customers' requests by phone, online chat, e-mail, and mail.
Provides management with information regarding trends related to customer needs, problems, interests, and competitive activities.
Keeps abreast of current company and industry trends and practices as they relate to sales & customer service and makes appropriate recommendations to management.
Accepts payments for products and services. Completes tasks by processing transactions through the cash register and providing the customer with the receipt.
Disperses to and receives inventory from existing customers.
Maintains an accurate cash fund. Counts the cash fund in and out, reconciles the daily receipts, and reconciles the cash drawer.
Performs other related duties as assigned to ensure effective operation of department.
Qualifications
High School Diploma
Minimum of 1 years customer service experience
Excellent customer service skills, including cashier experience.
Basic computer and office skills, including email and Microsoft Excel and Word
Ability to work extended hours schedule, Monday through Saturday.
Ability to communicate independently and effectively with customers, employees, supervisors, and managers, both verbally and in writing
EOE/ Disability
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Free Cable One services if you live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We're an Award-Winning Organization!
2022 Forbes' "America's Best Midsized Employers"
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Greets and serves walk in customers
Presents a suite of products and services offered to potential and existing customers, leads negotiations, coordinates decision-making process, and overcomes objections to closure.
Establishes, develops, and maintains relationships with current customers and prospective customers.
Demonstrates products to customers and provides training on the use of products sold.
Resolves, refers, and follows up on customer needs regarding services and billing in an expedient and professional manner.
Makes follow-up calls to ascertain customer satisfaction, answer questions or concerns, and obtain referrals and/or sales leads.
Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.
Handles customers' requests by phone, online chat, e-mail, and mail.
Provides management with information regarding trends related to customer needs, problems, interests, and competitive activities.
Keeps abreast of current company and industry trends and practices as they relate to sales & customer service and makes appropriate recommendations to management.
Accepts payments for products and services. Completes tasks by processing transactions through the cash register and providing the customer with the receipt.
Disperses to and receives inventory from existing customers.
Maintains an accurate cash fund. Counts the cash fund in and out, reconciles the daily receipts, and reconciles the cash drawer.
Performs other related duties as assigned to ensure effective operation of department.
Qualifications
High School Diploma
Minimum of 1 years customer service experience
Excellent customer service skills, including cashier experience.
Basic computer and office skills, including email and Microsoft Excel and Word
Ability to work extended hours schedule, Monday through Saturday.
Ability to communicate independently and effectively with customers, employees, supervisors, and managers, both verbally and in writing
EOE/ Disability
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Free Cable One services if you live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We're an Award-Winning Organization!
2022 Forbes' "America's Best Midsized Employers"
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Employer Overview
Cable ONE
South Carolina, Not Specified -- Agency