Customer Care AssociatePermanent
North Carolina, Greensboro - 27409Job Simplification
The announced job offer is made public by the firm: Rangam Consultants Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of North Carolina at the city Greensboro, in the country US - at this current ZipCode: 27409
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
1st shift-8:00am to 5:00pm
Customer Care Associate
Prefer local candidates to Greensboro, NC,
remote worker okay, but for possible temp to hire, local is more beneficial.
Medical
Medical benefits including dental and vision, life and accidental death, disability and HAS for employee, spouse, and family. MDLive and health advocacy solutions
Employee well being program (Virgin pulse) in which employees can get up $400 dollars a year following healthy habits, yearly free health evaluations, and free flu shots for the employee and family.
401K matching up to 6% & Employee assistance program for employee and family.
Vacation & Holidays
Holidays 11 days (4 of the employee's choice) & PTO 15 days and+ after years of service
Employee Perks & Benefits
Employee discount portal, Employee share plan, Tuition reimbursement, Money Coaching, Student Loan Refinance
Safety Perks
Once a year new steel toe shoes provided & High visibility vests and t-shirts provided.
Great work environment, safe (see COVID Safety Program) and culture as well as development, training, and flexible hours.
Performance/Recognition & Employee Engagement
Yearly performance appraisal & award (depending on employees rating and performance)
Perfect Attendance bonus every 6 months.
Employee of the month, managers selection, birthday, and milestones
Employee Engagement Events, such as safety celebration, Diversity and Inclusion, Mother's Day, Christmas, Thanksgiving, etc. Community events
Duties to include:
Customers' Orders into SAP B1
Customer Order from SAP into S4
Track Order Shipped Status
Close out Order Delivery in S4
Create Notes in SAP B1
Send to Carol to create Customer Invoice
Send Invoice to customers
Pricing and Delivery Requests
Lead Times - Report pending for access
Order Status - Report pending for access
Manage Phones/Chat (daily)
Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
Send to Carol to create Customer Invoice
g. Send Invoice to customers
h. Pricing and Delivery Requests
i. Lead Times - Report pending for access
j. Order Status - Report pending for access
4) Manage Phones/Chat (daily)
5) Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
meeting performance/productivity goals.
Job Types: Full-time, Contract
Pay: $19.60 per hour
Schedule:
8 hour shift
Day shift
Monday to Friday
COVID-19 considerations:
Candidate must be vaccinated
Application Question(s):
Send to Carol to create Customer Invoice
g. Send Invoice to customers
h. Pricing and Delivery Requests
i. Lead Times - Report pending for access
j. Order Status - Report pending for access
4) Manage Phones/Chat (daily)
5) Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required)
Shift availability:
Day Shift (Required)
Work Location: One location
Customer Care Associate
Prefer local candidates to Greensboro, NC,
remote worker okay, but for possible temp to hire, local is more beneficial.
Medical
Medical benefits including dental and vision, life and accidental death, disability and HAS for employee, spouse, and family. MDLive and health advocacy solutions
Employee well being program (Virgin pulse) in which employees can get up $400 dollars a year following healthy habits, yearly free health evaluations, and free flu shots for the employee and family.
401K matching up to 6% & Employee assistance program for employee and family.
Vacation & Holidays
Holidays 11 days (4 of the employee's choice) & PTO 15 days and+ after years of service
Employee Perks & Benefits
Employee discount portal, Employee share plan, Tuition reimbursement, Money Coaching, Student Loan Refinance
Safety Perks
Once a year new steel toe shoes provided & High visibility vests and t-shirts provided.
Great work environment, safe (see COVID Safety Program) and culture as well as development, training, and flexible hours.
Performance/Recognition & Employee Engagement
Yearly performance appraisal & award (depending on employees rating and performance)
Perfect Attendance bonus every 6 months.
Employee of the month, managers selection, birthday, and milestones
Employee Engagement Events, such as safety celebration, Diversity and Inclusion, Mother's Day, Christmas, Thanksgiving, etc. Community events
Duties to include:
Customers' Orders into SAP B1
Customer Order from SAP into S4
Track Order Shipped Status
Close out Order Delivery in S4
Create Notes in SAP B1
Send to Carol to create Customer Invoice
Send Invoice to customers
Pricing and Delivery Requests
Lead Times - Report pending for access
Order Status - Report pending for access
Manage Phones/Chat (daily)
Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
Send to Carol to create Customer Invoice
g. Send Invoice to customers
h. Pricing and Delivery Requests
i. Lead Times - Report pending for access
j. Order Status - Report pending for access
4) Manage Phones/Chat (daily)
5) Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
meeting performance/productivity goals.
Job Types: Full-time, Contract
Pay: $19.60 per hour
Schedule:
8 hour shift
Day shift
Monday to Friday
COVID-19 considerations:
Candidate must be vaccinated
Application Question(s):
Send to Carol to create Customer Invoice
g. Send Invoice to customers
h. Pricing and Delivery Requests
i. Lead Times - Report pending for access
j. Order Status - Report pending for access
4) Manage Phones/Chat (daily)
5) Customer Care activities - 40 + cases a day
Should possess intermediate computer skills, able to navigate/toggle between multiple screens/platforms, strong attention to details.
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required)
Shift availability:
Day Shift (Required)
Work Location: One location
Employer Overview
Rangam Consultants Inc.
North Carolina, Greensboro - 27409- Agency