CSR - Customer Service RepresentativePermanent
New Jersey, Mantua - 08051Job Simplification
The announced job offer is made public by the firm: Hoffman's Exterminating Co.,Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New Jersey at the city Mantua, in the country US - at this current ZipCode: 08051
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Hoffman's Exterminating has an open position of CSR - Customer Service Representative to act as a liaison, provide service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
This position is for our new Burlington County branch, location not yet determined. MUST LIVE IN THE CAMDEN OR BURLINGTON COUNTY AREA.
Responsibilities
Manage large amounts of incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Skills
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Routing experience is a plus.
Technology skills are a plus.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Experience:
Customer Service: 1 year (Required)
Work Location: One location
This position is for our new Burlington County branch, location not yet determined. MUST LIVE IN THE CAMDEN OR BURLINGTON COUNTY AREA.
Responsibilities
Manage large amounts of incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Skills
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Routing experience is a plus.
Technology skills are a plus.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Experience:
Customer Service: 1 year (Required)
Work Location: One location
Employer Overview
Hoffman's Exterminating Co.,Inc
New Jersey, Mantua - 08051- Agency