CSR - Customer Service RepresentativePermanent
Massachusetts, Boston - 02101Job Simplification
The announced job offer is made public by the firm: Atlantic Group and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Massachusetts at the city Boston, in the country US - at this current ZipCode: 02101
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Job Overview
_ Looking for 4 Customer Service Reps for a reputable Insurance Firm to start 10/31 _
_ Opportunity for a raise after just 3 months _
What You'll be Doing:
In this position, the Customer Service Representative will be a highly motivated individual responsible for delivering superior service experiences to our independent agents and policyholders by phone and email.
Responsibilities:
Primarily responsible to provide extraordinary service to our policy holders and agents by phone and email
Research customer concerns and take accountability through resolution. Escalate customer complaints and feedback to management as required.
Process policy endorsements accurately and within a timely fashion in accordance with established company procedures.
Provide training to our independent agency force in support of our products and services.
Complete all assigned project work qualitatively and in a timely manner.
Skills
Excellent oral and written communications skills.
Sound problem resolution and analytical skills.
Excellent organizational skills and the ability to work in a fast past environment.
Sound knowledge of Microsoft Office.
Education and Experience:
High School/ Associates or Bachelor Degree
Minimum of 1+ year of overall work experience.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Schedule:
8 hour shift
Monday to Friday
No nights
Ability to commute/relocate:
Boston, MA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
_ Opportunity for a raise after just 3 months _
What You'll be Doing:
In this position, the Customer Service Representative will be a highly motivated individual responsible for delivering superior service experiences to our independent agents and policyholders by phone and email.
Responsibilities:
Primarily responsible to provide extraordinary service to our policy holders and agents by phone and email
Research customer concerns and take accountability through resolution. Escalate customer complaints and feedback to management as required.
Process policy endorsements accurately and within a timely fashion in accordance with established company procedures.
Provide training to our independent agency force in support of our products and services.
Complete all assigned project work qualitatively and in a timely manner.
Skills
Excellent oral and written communications skills.
Sound problem resolution and analytical skills.
Excellent organizational skills and the ability to work in a fast past environment.
Sound knowledge of Microsoft Office.
Education and Experience:
High School/ Associates or Bachelor Degree
Minimum of 1+ year of overall work experience.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Schedule:
8 hour shift
Monday to Friday
No nights
Ability to commute/relocate:
Boston, MA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Employer Overview
Atlantic Group
Massachusetts, Boston - 02101- Agency