CSR - Customer Service Representative - California, Murrieta

CSR - Customer Service RepresentativePermanent

California, Murrieta - 92562
  • Applications 0
  • Post Date: 2022-10-22
  • Views 405
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Cool Air Solutions
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Cool Air Solutions and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Murrieta, in the country US - at this current ZipCode: 92562

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Job description

ARE YOU DRIVEN, GOAL ORIENTED AND LOOKING FOR A NEW OPPORTUNITY?

IF SO, WE WANT TO TALK TO YOU!

Busy HVAC Office in Murrieta is seeking a hard working Customer Service Dispatcher to join our team! A qualified candidate must have the ability to work in a fast paced environment, while providing exceptional world class customer service. An effective Dispatcher must be able to understand the skills, strengths, and weaknesses of our Technicians.

Dispatchers must have the ability to communicate with clarity, compassion, and confidence. Must be a quick learner and able to work in a fast-paced environment with a positive attitude!

Qualities we are looking for:

Positive Attitude Quick Learner Innovative (Out of the box) Thinker Self-Motivated Team Player Organized Outgoing Upbeat Confident

Responsibilities:

- HVAC experience a major plus.
- Must possess exceptional customer service skills.
- Answering inbound calls in professional and courteous manner.
- Handle multi-phone lines at any given time.
- Must present a professional and confident demeanor on the phone, and in person.
- Dispatching technicians and installers properly and timely.
- Communicating with client's about scheduling times.
- Processes and evaluates information received, prioritize calls.
- Working with customer service representatives, managers, and technicians, providing excellent service

- Must possess excellent written and verbal communication skills.
- Ability to think clearly and make decisions quickly.
- Perform follow up calls.
- Be trainable.
- Data entry, technician daily tracking, office duties and other administrative duties as they arrive.
- Dependable.

Qualifications:

- Previous experience in customer service, sales, or other related fields.

- Ability to build rapport with clients.

- Ability to prioritize and multitask.

- Positive and professional demeanor.

- Excellent written and verbal communication skills.

Work Remotely
No

Job Type: Full-time

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Paid training
Parental leave
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Weekend availability
Supplemental pay types:
Bonus pay

Ability to commute/relocate:
Murrieta, CA 92562: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: One location
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Employer Overview

Cool Air Solutions

California, Murrieta - 92562
  • Agency