CSR - Customer Service Representative - Alabama, Mobile

CSR - Customer Service RepresentativePermanent

Alabama, Mobile - 36615
  • Applications 0
  • Post Date: 2022-10-22
  • Views 35
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Daher Aerospace Inc.
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Daher Aerospace Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Alabama at the city Mobile, in the country US - at this current ZipCode: 36615

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Position Summary
Working under the CSR Supervisor this position monitors and manages CSR requests for KPI and inventory accuracy
• Manage Andon for KPI improvement
• Report overdue issues and assist in root cause analysis to supervisor and storage control clerk
• Escalate material not found to storage control clerk and supervisor
• Manage early MDU requests
• Manage AAA requests and anticipate needs and communicate to takt control clerk
• Report FCO and consumable requests to supervisor
• Track CSR fails and report to Steven and logistics coordinators
• Constant communication with Airbus logistics coordinators
• Monitor scheduled requests are fulfilled on time
• Focus on Urgent request fulfillment to improve KPI
• Manage Routine request fulfillment to improve KPI
• Communicate issues to supervisor for passdown and outstanding work
• Participate in management KPI meetings on request
• Accountable for closing Andon requests on time for KPI
• Coach CSR team members to improve abilities
• Respect of put Away process
• Check zoning compliance
• Share standards & best practices
• Safety habits

Profile
The ideal candidate will posses:
• Technical: Fundamental knowledge of Logistics operations, ERP functionality (SAP) and strong working knowledge of MS Office
• Behavior: Autonomous, rigorous, and problem solver. Also diligent, consistent and pedagogue
• Experience in warehouse and inventory management is required
• Aviation experience is a plus

Minimum Requirements
• 18 years of age or older
• GED/High School Diploma
• Able to drive a forklift
• Must disclose all relatives currently employed at Daher Aerospace
• Must disclose all previous applications with or employment by
Airbus or any contractors to Airbus

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability

Education:
High school or equivalent (Preferred)

Work Location: One location
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Employer Overview

Daher Aerospace Inc.

Alabama, Mobile - 36615
  • Agency