Commercial Customer Care SpecialistPermanent
Utah, Orem - 84058Job Simplification
The announced job offer is made public by the firm: Saela and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Utah at the city Orem, in the country US - at this current ZipCode: 84058
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Company Description
Edge is now Saela! Join one of America's most successful and fastest growing pest control companies! In the last 13 years, Saela has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. (This is an in-office position!)
Benefits
$15 - $18 / hour + commission
Medical and life insurance plans available for full-time employees
401K
Structured advancement plan
All Sundays off
Coca-Cola Freestyle Machine
NBA Regulation sized indoor basketball court
State-of-the-art workout facility
Sauna
Pool Table
Operating Hours:
Monday - Friday 7:00 am - 6:00 pm
Saturday 7:00 am - 5:00 pm
Job Description
Commercial Customer Care is a growing department of Saela. We are looking for positive and motivated individuals to join our team at our Corporate Office in Orem, UT. In this role, you will work with customers to resolve concerns, build relationships, upsell services and products, schedule services and answer customer questions. Not only will you be able to enhance your strong communication skills, but you can take advantage of opportunities in a growing company with upbeat culture and a growth-minded atmosphere.
Responsibilities
Receive inbound calls and speak with customers who desire to cancel their service
Proactive QA Calls
Reactivation responsibilities to reactivate customers that have previously cancelled services
Make outgoing calls to customers who desire to end their service and customers who have already cancelled service
In all situations, utilize principles of ownership to retain customers and assist those looking to restart
Provide world-class level customer advocacy in every interaction
Scheduling and routing of services
Service writing of new services
Re-Scheduling of missed services
A/R Calls if necessary
Qualifications
Excellent verbal communication skills
1 year of call center, customer care or equivalent experience
Proficient computer/typing skills
Positive attitude and persistent work ethic
Proven team player
Edge is now Saela! Join one of America's most successful and fastest growing pest control companies! In the last 13 years, Saela has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. (This is an in-office position!)
Benefits
$15 - $18 / hour + commission
Medical and life insurance plans available for full-time employees
401K
Structured advancement plan
All Sundays off
Coca-Cola Freestyle Machine
NBA Regulation sized indoor basketball court
State-of-the-art workout facility
Sauna
Pool Table
Operating Hours:
Monday - Friday 7:00 am - 6:00 pm
Saturday 7:00 am - 5:00 pm
Job Description
Commercial Customer Care is a growing department of Saela. We are looking for positive and motivated individuals to join our team at our Corporate Office in Orem, UT. In this role, you will work with customers to resolve concerns, build relationships, upsell services and products, schedule services and answer customer questions. Not only will you be able to enhance your strong communication skills, but you can take advantage of opportunities in a growing company with upbeat culture and a growth-minded atmosphere.
Responsibilities
Receive inbound calls and speak with customers who desire to cancel their service
Proactive QA Calls
Reactivation responsibilities to reactivate customers that have previously cancelled services
Make outgoing calls to customers who desire to end their service and customers who have already cancelled service
In all situations, utilize principles of ownership to retain customers and assist those looking to restart
Provide world-class level customer advocacy in every interaction
Scheduling and routing of services
Service writing of new services
Re-Scheduling of missed services
A/R Calls if necessary
Qualifications
Excellent verbal communication skills
1 year of call center, customer care or equivalent experience
Proficient computer/typing skills
Positive attitude and persistent work ethic
Proven team player
Employer Overview
Saela
Utah, Orem - 84058- Agency