Client Success SpecialistPermanent
Florida, Stuart - 34994Job Simplification
The announced job offer is made public by the firm: All Points Mobile Shredding and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Stuart, in the country US - at this current ZipCode: 34994
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
FULL TIME CLIENT SUCCESS SPECIALIST
JOB DESCRIPTION SUMMARY
We are a rapidly growing service company with a strong, positive culture in need of someone like you to serve as our Full Time Client Success Specialist.
About Us
We believe that work is a place where magic happens. We have a strong, positive culture (we love our company bowling party tradition with bragging rights for the trophy winner). We believe in helping everyone on our team fulfill their full potential. We value dependability, integrity, teamwork, strong emotional intelligence, and a drive to achieve excellence. Our desire to solve our clients' problems and provide customized service for each client's unique needs sets us apart from everyone else. We believe in being a place where you can advance and grow and stay for a lifetime. We embrace change, innovation and the exceptional. We believe work should be fun.
Our passion is creating loyal and happy customers by building long term relatioships and providing extraordinary customer service. Our vision is to become Florida's largest provider of on-site document shredding and medical waste disposal.
About You
You are outgoing, a great listener, self motivated, great with people, and detail oriented. You care about the customer experience. You have experience in customer service, using a CRM, and taking inbound sales calls. You are proficient in Word, Excel and are good learning new software programs. You have a desire to delight our clients and solve problems. You enjoy working with a great team and being an integral part of our growth.
You have a strong desire to succeed and enjoy listening to clients and prospective clients to help them solve their problems. You have a positive attitude and are optimistic. You are competive but also believe in teamwork. The future growth of our company and your potential to be an integral role in that growth excites you!
You value people and have great interpersonal skills. You are analytical and pay attention to detail. Organization is very important to you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Answer incoming calls and leads using our proven process
Maintain our 75% first call close rate
Provide proposals to incoming leads
Enter all prospective client information into CRM
Follow up on leads and proposals
Monitor Live Chat, e-mail campaigns, and Google and Facebook reviews
Oversee and coordinate daily paperwork and filing
Provide excellent communication and customer service to clients and prospective clients
Listen to and overcome prospective client objections
Send weekly reports regarding closed leads and pipeline leads
Ensure a positive customer experience from first call through implementation
QUALIFICATIONS:
You must have great communication and listening skills. You must have incredible organization skills. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma Required
Customer Service experience required
Internal sales experience preferred.
CRM experience preferred
Quick Learner
Strong customer service skills; values customers and communicates with them in a professional manner.
Must have experience with computers with a solid understanding of Microsoft Word and Excel.
COMPENSATION
Starting compensation of $20/hour (commensurate with experience) with quarterly bonus for hitting goals, simple IRA employer match of up to 3% of W2 earnings, health insurance contribution, seven paid vacation days, plus Paid Time Off after first six months (increases thereafter up to three weeks per year.).
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: One location
JOB DESCRIPTION SUMMARY
We are a rapidly growing service company with a strong, positive culture in need of someone like you to serve as our Full Time Client Success Specialist.
About Us
We believe that work is a place where magic happens. We have a strong, positive culture (we love our company bowling party tradition with bragging rights for the trophy winner). We believe in helping everyone on our team fulfill their full potential. We value dependability, integrity, teamwork, strong emotional intelligence, and a drive to achieve excellence. Our desire to solve our clients' problems and provide customized service for each client's unique needs sets us apart from everyone else. We believe in being a place where you can advance and grow and stay for a lifetime. We embrace change, innovation and the exceptional. We believe work should be fun.
Our passion is creating loyal and happy customers by building long term relatioships and providing extraordinary customer service. Our vision is to become Florida's largest provider of on-site document shredding and medical waste disposal.
About You
You are outgoing, a great listener, self motivated, great with people, and detail oriented. You care about the customer experience. You have experience in customer service, using a CRM, and taking inbound sales calls. You are proficient in Word, Excel and are good learning new software programs. You have a desire to delight our clients and solve problems. You enjoy working with a great team and being an integral part of our growth.
You have a strong desire to succeed and enjoy listening to clients and prospective clients to help them solve their problems. You have a positive attitude and are optimistic. You are competive but also believe in teamwork. The future growth of our company and your potential to be an integral role in that growth excites you!
You value people and have great interpersonal skills. You are analytical and pay attention to detail. Organization is very important to you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Answer incoming calls and leads using our proven process
Maintain our 75% first call close rate
Provide proposals to incoming leads
Enter all prospective client information into CRM
Follow up on leads and proposals
Monitor Live Chat, e-mail campaigns, and Google and Facebook reviews
Oversee and coordinate daily paperwork and filing
Provide excellent communication and customer service to clients and prospective clients
Listen to and overcome prospective client objections
Send weekly reports regarding closed leads and pipeline leads
Ensure a positive customer experience from first call through implementation
QUALIFICATIONS:
You must have great communication and listening skills. You must have incredible organization skills. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma Required
Customer Service experience required
Internal sales experience preferred.
CRM experience preferred
Quick Learner
Strong customer service skills; values customers and communicates with them in a professional manner.
Must have experience with computers with a solid understanding of Microsoft Word and Excel.
COMPENSATION
Starting compensation of $20/hour (commensurate with experience) with quarterly bonus for hitting goals, simple IRA employer match of up to 3% of W2 earnings, health insurance contribution, seven paid vacation days, plus Paid Time Off after first six months (increases thereafter up to three weeks per year.).
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: One location
Employer Overview
All Points Mobile Shredding
Florida, Stuart - 34994- Agency