Client Services RepresentativePermanent
Virginia, Richmond - 23236Job Simplification
The announced job offer is made public by the firm: Abbott and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Virginia at the city Richmond, in the country US - at this current ZipCode: 23236
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
About Abbott
Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
Our eScreen location in Richmond, VA currently has an opportunity for a Client Services Representative under the Toxicology division. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics' image with its customers, vendors, and business partners. Abbott RDX imparts the importance of that role, by selecting Client Services Representatives who are committed to knowledgeable, responsive, helpful, and courteous interactions with every caller. A Client Services Representative handles inbound customer service calls regarding our clients' Drug Free Workplace Programs.
WHAT YOU'LL DO
Demonstrate drive to provide outstanding customer service with clear verbal and written communications
Answer phones, research questions, and document all customer interactions
Flexibility to operate in several systems or platforms and balance tasks throughout the work day
Ability to multitask in handling customers on various reporting platforms
Fostering a customer service culture that strives for 100% customer satisfaction
Strong computer skills on various computer systems
Positive and helpful attitude
Punctuality and attendance
Initiative and attention to detail
Flexible work schedule (shifts run from 8 am EST through 8 pm EST)
EDUCATION AND EXPERIENCE YOU'LL BRING
Required
A high school diploma or GED required
Strong verbal and written communication skills required
Problem-solving skills
Self-disciplined and self-sufficient
Preferred
+3 years of Customer Service experience
A four-year degree from an accredited college or university is strongly preferred
Call center experience strongly preferred
Worked in a metrics-driven environment
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
A fast-paced work environment where your safety is our priority
Training and career development , with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives, and retirement plans
Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and a history of being actively involved in local communities
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid training
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Richmond, VA 23236: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
Our eScreen location in Richmond, VA currently has an opportunity for a Client Services Representative under the Toxicology division. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics' image with its customers, vendors, and business partners. Abbott RDX imparts the importance of that role, by selecting Client Services Representatives who are committed to knowledgeable, responsive, helpful, and courteous interactions with every caller. A Client Services Representative handles inbound customer service calls regarding our clients' Drug Free Workplace Programs.
WHAT YOU'LL DO
Demonstrate drive to provide outstanding customer service with clear verbal and written communications
Answer phones, research questions, and document all customer interactions
Flexibility to operate in several systems or platforms and balance tasks throughout the work day
Ability to multitask in handling customers on various reporting platforms
Fostering a customer service culture that strives for 100% customer satisfaction
Strong computer skills on various computer systems
Positive and helpful attitude
Punctuality and attendance
Initiative and attention to detail
Flexible work schedule (shifts run from 8 am EST through 8 pm EST)
EDUCATION AND EXPERIENCE YOU'LL BRING
Required
A high school diploma or GED required
Strong verbal and written communication skills required
Problem-solving skills
Self-disciplined and self-sufficient
Preferred
+3 years of Customer Service experience
A four-year degree from an accredited college or university is strongly preferred
Call center experience strongly preferred
Worked in a metrics-driven environment
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
A fast-paced work environment where your safety is our priority
Training and career development , with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives, and retirement plans
Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and a history of being actively involved in local communities
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid training
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Richmond, VA 23236: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
Employer Overview
Abbott
Virginia, Richmond - 23236- Agency