Client Service Specialist(Field) - Florida, Orlando

The announced job offer is made public by the firm: Truist and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Orlando, in the country US - at this current ZipCode: 32806

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Req ID: R The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system. 2. Escalate issues of increased complexity, according to department standards, to the applicable internal contact. 3. Provide clients with timely information including plan information, rates, contributions, and carrier contacts. 4. Set up policy notebooks for delivery to client; assemble proposals and other presentations for client and prospect meetings. 5. Address and resolve client questions and issues. 6. Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons, and demonstrates creativity in presentation style. 7. Support service and production team in reaching overall agency revenue and retention goals. 8. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards. 9. Assist with all aspects of marketing, as needed. 10. Take report and monitor claims (if applicable). 11. Document member and client communications in the client management services tool according to department standards. 12. Prepare presentations, spreadsheets, direct bill, accounting discrepancies and other communications based on the needs of the internal team and clients. 13. Assist clients with claims resolution. 14. Participate in company sponsored seminars, training workshops and webinars to enhance industry knowledge and education. 15. Other duties and responsibilities assigned by management. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business 2. High school diploma or equivalent 3. Demonstrated proficiency in computer applications such as Microsoft Office Suite 4. Demonstrate strong organizational and project skills 5. Strong communication and interpersonal skills (written and verbal) 6. Act with responsiveness, urgency and professionalism in all matters 7. Prioritize work to achieve timely completion of the most critical and sensitive activities 8. Respond quickly to client requests and work to provide appropriate information 9. Accept accountability for the quality of work Preferred Qualifications: 1. Five years of industry specific experience 2. LOB designations 3. College or advanced degree Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify 2017 SunTrust Banks, Inc. All rights reserved. SunTrust is federally registered service marks of SunTrust Banks, Inc.