Client Service Representative, SpokanePermanent
Washington, Spokane - 99218Job Simplification
The announced job offer is made public by the firm: Interpath Laboratory and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Washington at the city Spokane, in the country US - at this current ZipCode: 99218
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Job Overview
Interpath Laboratory is looking for a relationship-focused customer service fanatic, comfortable interfacing with professionals ranging from entry level to C-Suite, to join our team as an Outside Client Services Representative. The OCS Rep will help our clients better understand the full potential of our services and act as a liaison between the client, our internal operations and customer service teams.
To see a glimpse of what it's like working at Interpath, check out this quick video :
This is a home-office based position (remote) that requires extensive travel throughout the territory, visiting 4-5 client locations per day, 4-5 days per week and is responsible for helping maintain, grow and nurture existing business with current clients and assisting with bringing new clients on board.
Successful individuals will be self-starters that enjoy working independently and are self-motivated to accomplish goals. Additionally they will have experience in medical laboratory assisting and or processing, phlebotomy, medical assisting, nurses assisting (CNA) or a similar setting that has led to knowledge of the behind-the-scenes processes involved in the different phases patients' specimen(s) goes through (collection, pre-analytical / processing, post analytical, obtaining results for provider and or recording / logging in patient's file).
Highlights of Main Job Duties:
1. Assists with the maintenance and growth of the organization's relationship with existing clients.
2. Accurately solves problems and answers questions for Interpath clients.
3. Gauges client satisfaction with Interpath operations and performance.
4. Works closely with local Interpath sites and Managers to solve client issues.
5. Support sales team with on-boarding new clients.
6. Maintains regular communications with corporate representatives on trends and changes to assigned region.
7. Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
Schedule:
The Territory / Outside Client Support Rep has a schedule of M-F 9am - 5pm with common before & after hours work as clients' needs arise. After-hours during weekends only on occasion.
Compensation, Benefits, Travel Expenses:
The total compensation is $55,000 - $60,000 (based upon experience and readiness to hit the ground running!) plus quarterly commission incentive opportunities as well as a company vehicle. In addition to competitive pay, Interpath also has a comprehensive benefits package with:
Must have experience in a medical lab setting or in a position that has lead to extensive knowledge of medical/biological specimen collection and or processing. Additionally the following are required:
1. High School Diploma, Associates Degree or higher preferred
2. Valid driver's license with no restrictions
3. Excellent communication and customer service skills
4. Detail oriented and accurate while working in a fast paced environment
5. Understanding of basic medical terminology
6. Ability to adapt to, embrace and use our CRM (HC-1) software.
7. Ability to travel daily throughout the territory before, during, and after regular business hours as clients' needs dictate.
Interpath Laboratory, Inc. is a family owned & operated, fully integrated, for profit, clinical and anatomic pathology laboratory company with over 99 locations throughout Oregon, Washington and Idaho. Since inception, Interpath has remained dedicated to providing, rapid, reliable, and economical laboratory testing services. The commitment, dedication, and integrity of our exceptional team of employees ensure not only the success of our company, but that we will make a qualitative difference in the healthcare industry.
We take pride in our vibrant work culture where innovation, building relationships, teamwork, curiosity, and positive attitudes are at the core! From a comprehensive benefits package to an ever evolving learning and development program which fosters career growth - we truly value our employees and are very proud of the work family that we have built since 1967.
Outside Client Service Representatives must drive assigned vehicle in all types of conditions, including built-up areas, freeway and rural traffic, hours of darkness and inclement weather. Additionally they must be able to:
EOE Disabled/Veteran:Interpath Laboratory is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To see a glimpse of what it's like working at Interpath, check out this quick video :
This is a home-office based position (remote) that requires extensive travel throughout the territory, visiting 4-5 client locations per day, 4-5 days per week and is responsible for helping maintain, grow and nurture existing business with current clients and assisting with bringing new clients on board.
Successful individuals will be self-starters that enjoy working independently and are self-motivated to accomplish goals. Additionally they will have experience in medical laboratory assisting and or processing, phlebotomy, medical assisting, nurses assisting (CNA) or a similar setting that has led to knowledge of the behind-the-scenes processes involved in the different phases patients' specimen(s) goes through (collection, pre-analytical / processing, post analytical, obtaining results for provider and or recording / logging in patient's file).
Highlights of Main Job Duties:
1. Assists with the maintenance and growth of the organization's relationship with existing clients.
2. Accurately solves problems and answers questions for Interpath clients.
3. Gauges client satisfaction with Interpath operations and performance.
4. Works closely with local Interpath sites and Managers to solve client issues.
5. Support sales team with on-boarding new clients.
6. Maintains regular communications with corporate representatives on trends and changes to assigned region.
7. Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
Schedule:
The Territory / Outside Client Support Rep has a schedule of M-F 9am - 5pm with common before & after hours work as clients' needs arise. After-hours during weekends only on occasion.
Compensation, Benefits, Travel Expenses:
The total compensation is $55,000 - $60,000 (based upon experience and readiness to hit the ground running!) plus quarterly commission incentive opportunities as well as a company vehicle. In addition to competitive pay, Interpath also has a comprehensive benefits package with:
- Laboratory discounts for in house testing
- In-Network & Custom Discounts
- No cost for employee only Medical & Dental coverage
- 401(K) with discretionary employer match
- Paid Time Off
Must have experience in a medical lab setting or in a position that has lead to extensive knowledge of medical/biological specimen collection and or processing. Additionally the following are required:
1. High School Diploma, Associates Degree or higher preferred
2. Valid driver's license with no restrictions
3. Excellent communication and customer service skills
4. Detail oriented and accurate while working in a fast paced environment
5. Understanding of basic medical terminology
6. Ability to adapt to, embrace and use our CRM (HC-1) software.
7. Ability to travel daily throughout the territory before, during, and after regular business hours as clients' needs dictate.
Interpath Laboratory, Inc. is a family owned & operated, fully integrated, for profit, clinical and anatomic pathology laboratory company with over 99 locations throughout Oregon, Washington and Idaho. Since inception, Interpath has remained dedicated to providing, rapid, reliable, and economical laboratory testing services. The commitment, dedication, and integrity of our exceptional team of employees ensure not only the success of our company, but that we will make a qualitative difference in the healthcare industry.
We take pride in our vibrant work culture where innovation, building relationships, teamwork, curiosity, and positive attitudes are at the core! From a comprehensive benefits package to an ever evolving learning and development program which fosters career growth - we truly value our employees and are very proud of the work family that we have built since 1967.
Outside Client Service Representatives must drive assigned vehicle in all types of conditions, including built-up areas, freeway and rural traffic, hours of darkness and inclement weather. Additionally they must be able to:
- Enter and exit assigned vehicle.
- Sit in vehicle/drive for up to 2+ hours nonstop.
- Load and unload assigned vehicle, with frequent bending involved.
- Kneel, bend, stoop, etc. in order to perform vehicle inspections and minor operator maintenance.
EOE Disabled/Veteran:Interpath Laboratory is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employer Overview
Interpath Laboratory
Washington, Spokane - 99218- Agency