Client Service RepresentativePermanent
Colorado, Not Specified -Job Simplification
The announced job offer is made public by the firm: VCA Animal Hospitals and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Colorado at the city Not Specified, in the country US - at this current ZipCode:
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Job Overview
Over the past 40 years AAHA-Accredited, VCA Highlands Ranch Animal Specialty and Emergency Center, has been providing professional and compassionate care to pets in the Denver, Littleton, Centennial, Englewood, Castle Pines, Parker, and Castle Rock areas. We are a well-supported, 24-hour Emergency and Specialty hospital that has a rapidly increasing caseload that supports further coverage.
Joining the VCA Highlands Ranch team is an excellent opportunity to utilize your skills and knowledge, while collaborating with our tight-knit, highly trained medical team and boarded specialists. Currently we offer advanced Veterinary Emergency and Intensive Care, Internal Medicine, Oncology, Surgical Services, Advanced Dentistry, and Cardiology consults. The ideal candidate is a team player who is friendly, dependable, emotionally intelligent, and a positive multi-tasker with excellent communication skills.
Where are we located?
VCA Highlands Ranch Animal Specialty & Emergency Center is situated in a beautiful suburb of Denver, Colorado. We are ideally located minutes from many outdoor wonders or city activities such as:
Panoramic view of the Rocky Mountains from the hospital
Only 1 minute from a bike/walking path that spans to hundreds of miles of trails
Barely 5 minutes to a major shopping mall
A short 10 minutes from sailing
Just 20 minutes to mountain hiking trails
A mere 30 minutes to the vast cultural options of downtown Denver: concerts, ballet, NFL, Hockey, BuskerFest, art shows and so much more!
Only 1 hour to whisk down the ski slopes
Job Description
We are seeking a Client Service Representative, CSR, to join our busy Emergency Department. 1 year experience in assisting customers in a fast-paced emergency setting is preferred, but we are willing to train the right candidate.
As a member of VCA Highlands Ranch CSR Team, you will assist the Doctor and technician team in providing the maximum level of care 24/7 to both incoming critical and non-critical emergencies. We work on a wide variety of cases on canine and feline patients to receive top notch intensive care using advanced techniques and specialized equipment.
Client Services Representative will utilize an array of advanced skills including, but not limited to:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Liaison between client and medical team
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Screening emergency patients and incoming specialty patients.
Managing medical records, charts, reports and correspondence
Effective verbal, listening, and communication skills
Ability to work collaboratively with team members of all hospital services
The successful candidate will be a believer in the possibilities of high quality veterinary medicine starting from the moment the patient and client walk in the building. This dependable team member will be solution-oriented and seek continued growth and improvement, both as an individual and as a team. At VCA, your passion for medicine and compassion for pets and people are matched with a commitment to your professional growth. VCA Highlands Ranch is committed to providing support to help you reach your career goals. We highly encourage and provide professional development of our team members and the opportunity for advancement within the practice.
QUALIFICATIONS:
• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people-as well as awareness and understanding of others' reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including:
Health & Wellness
An innovative, new department focused on associate health and wellbeing, with programs such as company sponsored Headspace app subscriptions, Vault financial wellness tools, and access to additional mental health resources
401k retirement savings plan, with matching contributions of 25% of the first 4% of your eligible compensation
Health, dental, vision insurance with HSA/FSA plan options
Infertility benefits and paid maternity and paternity leave
Paid vacation and sick leave
Flexible scheduling for work/life balance
Professional Development
WOOF University, offering abundance of FREE CE's for Doctors and Staff
Career development scholarship and reimbursement opportunities
Opportunities to mentor with one of the largest providers of private practice Internships and Residencies in the U.S.
Opportunities to participate in a robust clinical studies program
Additional Benefits
Up to 100% Pet Care Discount for your own pets
Uniforms provided
100% paid life insurance
The option to bring your pet to work with you
100% paid short-term disability insurance
Access to a collaborative network of 6,000 doctors, including more than 600 specialists
The hourly rate for this position is $16 - $19 per hour and is negotiable based on a candidate's experience, credentials, skillset, education, schedule and other factors.
Ready to be a part of a team that feels like family? Check us out and APPLY TODAY!
Joining the VCA Highlands Ranch team is an excellent opportunity to utilize your skills and knowledge, while collaborating with our tight-knit, highly trained medical team and boarded specialists. Currently we offer advanced Veterinary Emergency and Intensive Care, Internal Medicine, Oncology, Surgical Services, Advanced Dentistry, and Cardiology consults. The ideal candidate is a team player who is friendly, dependable, emotionally intelligent, and a positive multi-tasker with excellent communication skills.
Where are we located?
VCA Highlands Ranch Animal Specialty & Emergency Center is situated in a beautiful suburb of Denver, Colorado. We are ideally located minutes from many outdoor wonders or city activities such as:
Panoramic view of the Rocky Mountains from the hospital
Only 1 minute from a bike/walking path that spans to hundreds of miles of trails
Barely 5 minutes to a major shopping mall
A short 10 minutes from sailing
Just 20 minutes to mountain hiking trails
A mere 30 minutes to the vast cultural options of downtown Denver: concerts, ballet, NFL, Hockey, BuskerFest, art shows and so much more!
Only 1 hour to whisk down the ski slopes
Job Description
We are seeking a Client Service Representative, CSR, to join our busy Emergency Department. 1 year experience in assisting customers in a fast-paced emergency setting is preferred, but we are willing to train the right candidate.
As a member of VCA Highlands Ranch CSR Team, you will assist the Doctor and technician team in providing the maximum level of care 24/7 to both incoming critical and non-critical emergencies. We work on a wide variety of cases on canine and feline patients to receive top notch intensive care using advanced techniques and specialized equipment.
Client Services Representative will utilize an array of advanced skills including, but not limited to:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Liaison between client and medical team
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Screening emergency patients and incoming specialty patients.
Managing medical records, charts, reports and correspondence
Effective verbal, listening, and communication skills
Ability to work collaboratively with team members of all hospital services
The successful candidate will be a believer in the possibilities of high quality veterinary medicine starting from the moment the patient and client walk in the building. This dependable team member will be solution-oriented and seek continued growth and improvement, both as an individual and as a team. At VCA, your passion for medicine and compassion for pets and people are matched with a commitment to your professional growth. VCA Highlands Ranch is committed to providing support to help you reach your career goals. We highly encourage and provide professional development of our team members and the opportunity for advancement within the practice.
QUALIFICATIONS:
• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people-as well as awareness and understanding of others' reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including:
Health & Wellness
An innovative, new department focused on associate health and wellbeing, with programs such as company sponsored Headspace app subscriptions, Vault financial wellness tools, and access to additional mental health resources
401k retirement savings plan, with matching contributions of 25% of the first 4% of your eligible compensation
Health, dental, vision insurance with HSA/FSA plan options
Infertility benefits and paid maternity and paternity leave
Paid vacation and sick leave
Flexible scheduling for work/life balance
Professional Development
WOOF University, offering abundance of FREE CE's for Doctors and Staff
Career development scholarship and reimbursement opportunities
Opportunities to mentor with one of the largest providers of private practice Internships and Residencies in the U.S.
Opportunities to participate in a robust clinical studies program
Additional Benefits
Up to 100% Pet Care Discount for your own pets
Uniforms provided
100% paid life insurance
The option to bring your pet to work with you
100% paid short-term disability insurance
Access to a collaborative network of 6,000 doctors, including more than 600 specialists
The hourly rate for this position is $16 - $19 per hour and is negotiable based on a candidate's experience, credentials, skillset, education, schedule and other factors.
Ready to be a part of a team that feels like family? Check us out and APPLY TODAY!
Employer Overview
VCA Animal Hospitals
Colorado, Not Specified -- Agency