Client Service CoordinatorPermanent
Massachusetts, Concord - 01742Job Simplification
The announced job offer is made public by the firm: Oxford Instruments Plc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Massachusetts at the city Concord, in the country US - at this current ZipCode: 01742
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
About Us
Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to join our growing team!
Perks and Benefits:
On the job training and professional development opportunities
Hybrid schedule
Part of an enthusiastic and driven Team
We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 11 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
The Opportunity
We are looking for a team player with the ability to work in fast-paced environment to join an outstanding group of dedicated professionals! The Client Service Coordinator will provide daily account administration of service contracts function for all business units supported by the Concord office.
Key Responsibilities:
Answering incoming phone calls / emails / TEAMS msgs from internal and external customers
Creating and Sending Service Quotations
Review / Accept / Process / Acknowledge Customer Purchase Orders
Review and Enter Service Agreements so proper coverage is reflected in our database
Request Certificates of Insurance
Follow up on internal and external order status checks
Act as back-up for colleagues to cover for vacation and illness
Promote the One-Oxford attitude
Strong email skills (email etiquette)
Assist with the install maintenance
Prioritizing work load
About You- The ideal candidate will have the following skills and attributes:
Education/Qualifications
Bachelor's degree in a business-related field and 1-3 years related experience, or a combination of education and experience
Previous experience processing purchase orders and generating quotes for sales team
Must be able to prioritize, be organized, and able to handle multiple tasks simultaneously
Excellent listening, negotiation and presentation skills
Willingness to learn and utilize multiple systems
Technological
Has experience with ERP and/or CRM systems/quoting tools
High level of competency with Microsoft Office.
Process Management
Understands how business processes can be used to reduce cost and improve performance. Is able to utilize systematic approach to create efficiency and support positive business outcomes.
Proactivity
Identifies and takes advantage of opportunities to achieve (and exceed) business objectives. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.
Management and organization
Supports business (with internal and external stakeholders) by providing high level of customer service
Exceptional organizational skills. Strong analytical ability. Proven capability to perform well in a fast-paced office environment and work accurately and efficiently.
Problem solving and decision making
Relates data from different sources to reach logical conclusions, recognizing assumptions and discriminating between strong and weak arguments.
Financial
Understands the key factors which influence the performance of own area of the business.
Communication
Uses communication skills effectively in both one-to-one and group situations. Listens actively and respects the views of others (even if he/she does not agree with them). Adjusts style of communication according to the needs of the audience.
Influencing
Builds long term relationships of trust and influence with a wide range of internal and external contacts. Operates effectively within ambiguous and sensitive contexts.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 11 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, .
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to join our growing team!
Perks and Benefits:
On the job training and professional development opportunities
Hybrid schedule
Part of an enthusiastic and driven Team
We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 11 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
The Opportunity
We are looking for a team player with the ability to work in fast-paced environment to join an outstanding group of dedicated professionals! The Client Service Coordinator will provide daily account administration of service contracts function for all business units supported by the Concord office.
Key Responsibilities:
Answering incoming phone calls / emails / TEAMS msgs from internal and external customers
Creating and Sending Service Quotations
Review / Accept / Process / Acknowledge Customer Purchase Orders
Review and Enter Service Agreements so proper coverage is reflected in our database
Request Certificates of Insurance
Follow up on internal and external order status checks
Act as back-up for colleagues to cover for vacation and illness
Promote the One-Oxford attitude
Strong email skills (email etiquette)
Assist with the install maintenance
Prioritizing work load
About You- The ideal candidate will have the following skills and attributes:
Education/Qualifications
Bachelor's degree in a business-related field and 1-3 years related experience, or a combination of education and experience
Previous experience processing purchase orders and generating quotes for sales team
Must be able to prioritize, be organized, and able to handle multiple tasks simultaneously
Excellent listening, negotiation and presentation skills
Willingness to learn and utilize multiple systems
Technological
Has experience with ERP and/or CRM systems/quoting tools
High level of competency with Microsoft Office.
Process Management
Understands how business processes can be used to reduce cost and improve performance. Is able to utilize systematic approach to create efficiency and support positive business outcomes.
Proactivity
Identifies and takes advantage of opportunities to achieve (and exceed) business objectives. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.
Management and organization
Supports business (with internal and external stakeholders) by providing high level of customer service
Exceptional organizational skills. Strong analytical ability. Proven capability to perform well in a fast-paced office environment and work accurately and efficiently.
Problem solving and decision making
Relates data from different sources to reach logical conclusions, recognizing assumptions and discriminating between strong and weak arguments.
Financial
Understands the key factors which influence the performance of own area of the business.
Communication
Uses communication skills effectively in both one-to-one and group situations. Listens actively and respects the views of others (even if he/she does not agree with them). Adjusts style of communication according to the needs of the audience.
Influencing
Builds long term relationships of trust and influence with a wide range of internal and external contacts. Operates effectively within ambiguous and sensitive contexts.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 11 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, .
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
Employer Overview
Oxford Instruments Plc
Massachusetts, Concord - 01742- Agency