Claims Customer Service Representative - Texas, San Antonio

The announced job offer is made public by the firm: Buckle Agency LLC and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Texas at the city San Antonio, in the country US - at this current ZipCode: 78245

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Who We Are Buckle is the inclusive financial services platform serving the rising middle class and gig economy. At Buckle, our purpose is to advocate for gig economy workers and promote financial inclusion. Our vision is to help gig economy workers achieve financial freedom and close the gap that conventional insurance policies create for these gig workers. Here at Buckle, we prioritize our customers and we're proud to continue helping them achieve better financial freedom to better meet their needs. It's that kind of dedication that's helped us more than double in size over the last year. Share our passion for serving the rising middle class and gig economy? We're Building Buckle and always looking for talented individuals to Buckle up and join our team. Here's What We Need! As a Buckle Claims Adjuster Trainee responsibilities include taking first notice of loss information to help a Claims Adjuster evaluate auto insurance claims. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers. In this position, you will work under the supervision of an experienced, licensed Claims Adjuster. Here's What We Are Looking For! Responsible for learning about the Buckle products, interpretation of policies, coverages and overall claims handling philosophy. Become familiar with industry claims systems to document and manage all claim information. Receive inbound communication regarding a first notice of loss. Duties include collecting accident detail such as when the loss occurred, where it occurred, first & third-party contact information, and other loss related details. Adjust non-complex and low severity claims on behalf of Buckle. Responsible for understanding and executing the claims processes to determine coverage, liability and damages; identify fraudulent activity and recovery opportunity. Conduct official interview(s) with members/insureds, claimants, witnesses, and other loss parties as required. Investigate damages to automobiles as necessary. Prepare and processes all documentation related to the claim. Consult with legal and medical experts to gain further insight into the claim when needed. Negotiate a fair and appropriate settlement with all loss parties. Your Skills, Training and Work Experience Matter! Bi-lingual in Spanish preferred. Provide exceptional customer service to all loss parties. Demonstrated analytical thinking and interpretive skills. Ability to write and speak in a clear and effective manner. Excellent listening skills. Ability to interview insureds, claimants, witnesses, and other parties in a professional, empathic but unbiased manner. Ability to participate in a collaborative team environment. Ability to comprehend and interpret insurance and legal documents. Ability to translate legal terminology into layman's terms. Demonstrated ability to make confident and informed decisions independently. Demonstrated strong organizational skills and attention to detail. Basic level computer skills for the purposes of data entry and record keeping. Able to travel for investigative purposes as required. Education and Experience Successful completion a180-day training program focused. High school or GED required; associate degree in related field strongly preferred. One to five years of customer service work experience. Must be able to obtain and maintain required P&C Claims licenses and state registrations. What We Offer At Buckle we offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Buckle has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. In addition, at Buckle our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. Our Total Rewards package includes medical, dental, and vision coverage, 401(k) plans, life insurance, leave of absence, and a PTO balance that grows based on years of service. You'll also be granted time off for designated Buckle Paid Holidays, along with (5) Floating Holidays which may be used for religious or cultural holidays, employee birthdays, or other state or federal holidays during which Buckle Services remains open. Supervisory Responsibilities This position is not currently responsible for the direct supervision of personnel; however, this may change as the company's needs change. Work Location This is a remote position. A hybrid working arrangement may be applicable. Relocation is not required nor available for this position. Accommodations If you require assistance applying for open positions due to a disability, please submit a request to . Buckle is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.