Call Center/ITM Agents - Part Time - Florida, Tampa

The announced job offer is made public by the firm: TAMPA BAY FEDERAL CREDIT UNION. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Tampa, in the country US - at this current ZipCode: 33673

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

As a Part Time Sales & Service Agent you will perform duties in a call center environment by providing professional customer support assistance to members and potential members via telephone, fax, email, chat and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of loan, customer support tasks, and virtual teller services that contributes to efficient operation and growth of TBFCU business goals. A Sales & Service Agent provides quality customer service & support to members and assure confidentiality and privacy of member data.

Sales & Service Agent Job Responsibilities:

• Provides information and assistance to members and potential members regarding opening and maintaining Credit Union accounts and services
• Open new accounts through online opening channel
• Refer and cross - sell product and service information to members in helpful, professional manner in an effort to create value to our membership
• Applies thorough knowledge of computer operations/ITM operations when processing transactions (on and offline) with speed, accuracy and attention to detail
• Ensure member and customer satisfaction to consistently meet or exceed customer expectations and develop quality member relationships
• Perform miscellaneous member support correspondence items
• Exercise some independent judgment

Sales & Service Agent Experience:

• Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
• Call center experience preferred
• Customer service experience preferred
• Bilingual preferred

Sales & Service Agent Education:

• High School education or GED required
• Some college preferred

Great Benefits Package!

PI