Call Center SpecialistPermanent
Michigan, Grand Rapids - 49512Job Simplification
The announced job offer is made public by the firm: Lake Michigan Credit Union and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Michigan at the city Grand Rapids, in the country US - at this current ZipCode: 49512
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
We are looking to fill positions within our card services and call center these positions are 100% onsite. Our next training class starts Monday, November 28, 2022.
Come to our Open Interview Event Tuesday November 2, 2022 and Wednesday November 3, 2022 from 10am -2pm at 5537 Glenwood Hills Pkwy, Grand Rapids, MI 49512.
Job Summary:
The Call Center Specialist is responsible for assisting members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.
Responsibilities:
Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross sell opportunities and cross sells services to members.
Maintains member account information on computer system.
Assures that appropriate records are maintained and required reports are prepared.
Preferred Education and Experience:
One to three years of similar experience, including preparatory experience.
High school degree or equivalent
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Grand Rapids, MI 49512: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location
Come to our Open Interview Event Tuesday November 2, 2022 and Wednesday November 3, 2022 from 10am -2pm at 5537 Glenwood Hills Pkwy, Grand Rapids, MI 49512.
Job Summary:
The Call Center Specialist is responsible for assisting members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.
Responsibilities:
Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross sell opportunities and cross sells services to members.
Maintains member account information on computer system.
Assures that appropriate records are maintained and required reports are prepared.
Preferred Education and Experience:
One to three years of similar experience, including preparatory experience.
High school degree or equivalent
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Grand Rapids, MI 49512: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location
Employer Overview
Lake Michigan Credit Union
Michigan, Grand Rapids - 49512- Agency