Call Center Sales Representative HybridPermanent
Florida, Fort Lauderdale - 33309Job Simplification
The announced job offer is made public by the firm: JR Tobacco of America and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Fort Lauderdale, in the country US - at this current ZipCode: 33309
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Hourly, Plus Commission
Providing a "White Glove" Customer Experience for inbound and outbound sales and customer service
Sell and describe products and services, respond to customer questions, and obtain customer information as needed
Elevated sales position where upselling and cross-selling is a required component of this position
Be a reliable source for consumer information that is delivered to the management team
Entering data and maintaining a database of existing customers via Salesforce and daily reporting.
Understanding of confidentiality toward client information
Maintaining details of telephonic communications and interactions of accounts, orders, and payments
Identify and escalate priority issues
Process, record, and follow through on customer orders.
Manage, troubleshoot, and resolve customer complaints/technical issues
Ability to communicate both verbally and in writing professionally.
Always represent the company with complete professionalism using telephone etiquette. Take proper care that the outbound calls do not disturb, annoy, or offend potential or current customers.
Act as a team player while working with co-workers and setting goals/meeting monthly individual and team goals.
Comply with all policies and procedures as instructed by MC Management
Follow safety awareness and accident prevention guidelines
Company Brand Expert: JR Cigars, Serious Cigars/Casa de Montecristo,
Ability to multitask and manage multiple customers and lists.
A self-starter that can work independently within a team.
Basic math skills with the understanding of percentages and discounts.
Other duties and responsibilities as assigned
Behaviors
Preferred
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Job Security: Inspired to perform well by the knowledge that your job is safe
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Providing a "White Glove" Customer Experience for inbound and outbound sales and customer service
Sell and describe products and services, respond to customer questions, and obtain customer information as needed
Elevated sales position where upselling and cross-selling is a required component of this position
Be a reliable source for consumer information that is delivered to the management team
Entering data and maintaining a database of existing customers via Salesforce and daily reporting.
Understanding of confidentiality toward client information
Maintaining details of telephonic communications and interactions of accounts, orders, and payments
Identify and escalate priority issues
Process, record, and follow through on customer orders.
Manage, troubleshoot, and resolve customer complaints/technical issues
Ability to communicate both verbally and in writing professionally.
Always represent the company with complete professionalism using telephone etiquette. Take proper care that the outbound calls do not disturb, annoy, or offend potential or current customers.
Act as a team player while working with co-workers and setting goals/meeting monthly individual and team goals.
Comply with all policies and procedures as instructed by MC Management
Follow safety awareness and accident prevention guidelines
Company Brand Expert: JR Cigars, Serious Cigars/Casa de Montecristo,
Ability to multitask and manage multiple customers and lists.
A self-starter that can work independently within a team.
Basic math skills with the understanding of percentages and discounts.
Other duties and responsibilities as assigned
Behaviors
Preferred
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Job Security: Inspired to perform well by the knowledge that your job is safe
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Employer Overview
JR Tobacco of America
Florida, Fort Lauderdale - 33309- Agency