Call Center RepresentativePermanent
Texas, Pflugerville - 78660Job Simplification
The announced job offer is made public by the firm: TechniPower, Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Texas at the city Pflugerville, in the country US - at this current ZipCode: 78660
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
I have a client located in Pflugerville, TX that has an immediate need for a Call Center Representative. If you or anyone you know is qualified and interested in the position listed below, please click "Apply Now"
Provide first level contact for Employees contacting the IT Helpdesk for technology support
Resolve certain basic level problems for those end users
Properly document and escalate unresolved problems to the next level of support.
Track, route, and redirect incoming problems to their correct resources
Ensure proper recording, documentation and closure of problems in a Helpdesk Ticketing System
Maintain an effective follow up system to ensure timely and accurate handling of information requests
Utilize excellent customer service skills to provide top level service to End Users
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
Requirements:
High School Diploma
Minimum One year of call center experience and or desktop support is preferred
Call Center or Phone support experience would be desired
Provide first level contact for Employees contacting the IT Helpdesk for technology support
Resolve certain basic level problems for those end users
Properly document and escalate unresolved problems to the next level of support.
Track, route, and redirect incoming problems to their correct resources
Ensure proper recording, documentation and closure of problems in a Helpdesk Ticketing System
Maintain an effective follow up system to ensure timely and accurate handling of information requests
Utilize excellent customer service skills to provide top level service to End Users
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
Requirements:
High School Diploma
Minimum One year of call center experience and or desktop support is preferred
Call Center or Phone support experience would be desired
Employer Overview
TechniPower, Inc.
Texas, Pflugerville - 78660- Agency