Call Center Representative - Texas, Laredo

The announced job offer is made public by the firm: DOC-AID and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Texas at the city Laredo, in the country US - at this current ZipCode: 78045

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Urgent Care Center in Laredo, has an opening for a Full-Time Call Center Representative . Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, handle customer requests, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Electronic Health Record experience preferred. Two (2) years of experience working in a Healthcare setting. Previous call center experience is preferred.

Benefits:

Competitive pay
Eligible for medical, dental, and vision coverage after 3 months

Required Skills:

Strong communication, both written and verbal
Bilingual
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Troubleshooting skills, either basic or advanced, depending on the role and industry
Computer literacy
Phone skills, including familiarity with complex or multi-line phone systems
In-depth knowledge of a company's products and/or services
Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
Ability to speak multiple languages, especially those common among callers

Job Type: Full-time