Call Center RepresentativePermanent
Illinois, Chicago - 60603Job Simplification
The announced job offer is made public by the firm: Chicago Municipal Employees Credit Union and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Illinois at the city Chicago, in the country US - at this current ZipCode: 60603
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
The call center representative serves as liaison between member and credit union via telephone. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the superior quality of member service.
Represents credit union to members in a courteous and professional manner and provides prompt, efficient and accurate service in the processing of transactions
Professionally and accurately communicating with members via phone or email
Respond to members' requests, problems, and complaints concerning credit union accounts
Provide routine information on credit union services and policies
Cross-sell credit union products and services
Processing online loan applications
Online/Mobile Banking and Bill Payment, Online Account Opening, Mobile Check Deposit
Maintain a working knowledge of credit union history, philosophy, policies and procedures
Meeting and/or exceeding assigned monthly sales goals
Provide back-up teller coverage at branch locations
Other duties as assigned to accomplish the goals and objectives of the Operations Department and the Credit Union.
Qualifications
High School diploma required.
2 years call center experience in a financial institution
2 years of sales experience
Must be professional and enthusiastic
Must have strong interpersonal and customer service skills.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Banking: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: One location
Represents credit union to members in a courteous and professional manner and provides prompt, efficient and accurate service in the processing of transactions
Professionally and accurately communicating with members via phone or email
Respond to members' requests, problems, and complaints concerning credit union accounts
Provide routine information on credit union services and policies
Cross-sell credit union products and services
Processing online loan applications
Online/Mobile Banking and Bill Payment, Online Account Opening, Mobile Check Deposit
Maintain a working knowledge of credit union history, philosophy, policies and procedures
Meeting and/or exceeding assigned monthly sales goals
Provide back-up teller coverage at branch locations
Other duties as assigned to accomplish the goals and objectives of the Operations Department and the Credit Union.
Qualifications
High School diploma required.
2 years call center experience in a financial institution
2 years of sales experience
Must be professional and enthusiastic
Must have strong interpersonal and customer service skills.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Banking: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: One location
Employer Overview
Chicago Municipal Employees Credit Union
Illinois, Chicago - 60603- Agency