Call Center Representative ENTRY LEVEL - Arizona, Tempe

The announced job offer is made public by the firm: Aston Carter and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Arizona at the city Tempe, in the country US - at this current ZipCode: 85280

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HIRING NOW FOR CALL CENTER REPRESENTATIVES IN TEMPE! ---- $18/HR

Currently Remote - Must be open to commuting to Tempe, AZ as will return to office (100% in office) next year.

We are hiring a call center representative to manage customer queries and complaints in Tempe!. This individual will be responsible for handling inbound calls from customers and clients regarding escalated customer concerns and inquiries. The best candidate will be someone with excellent customer service skills and is comfortable providing customer service over the phone.

Schedule: MUST BE AVAILABLE MON-SUN 5AM-12AM

• Full Time, 5 days a week, 8 hours shifts between 5am-12am Mon-Sun

• Schedule given advance during training

• Able to put in shift change requests twice a year

Customer Service Representative Responsibilities:

• Handle a high volume of inbound and outbound calls.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels (inbound calls, outbound calls, email, etc.).

• Acknowledging and resolving customer complaints.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• High school diploma, general education degree, or equivalent.

• 1-2 years of customer service experience

• Ability to stay calm when customers are stressed or upset.

• Comfortable using computers.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.