Call Center RepresentativePermanent
California, Pleasanton - 94566Job Simplification
The announced job offer is made public by the firm: Virtual Benefit Solutions and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Pleasanton, in the country US - at this current ZipCode: 94566
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Virtual Hearing Solutions/Virtual Benefit Solution, an innovative audiology and hearing health services organization is seeking to fill a full-time position for Call Center Representative.
VHS/VBS is looking for individuals who have outbound calling experience, the experience of using a script, and the ability to upsell.
Come work with us and help others to "hear better". We are expanding and growing in our Call Center.
_ WE WANT YOU! _
Come and join our Call Center in Pleasanton, CA.
Call Center Representative Job Responsibilities:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information by researching, locating, and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures, and reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Qualifications/Skills:
Excellent verbal communication skills
Telephone skills
Friendly and pleasant manner
Data entry skills
Typing and word processing skills
Documentation skills
Active listening skills
Attention to detail
Problem solving skills.
Education and Experience Requirements:
High school diploma.
2+ years of outbound calling and up-selling.
One to two years of call center representative experience.
Virtual Hearing Solutions/Virtual Benefits Solutions is an Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Pleasanton, CA 94566: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer Support & Client Services Occupations: 1 year (Preferred)
Work Location: One location
VHS/VBS is looking for individuals who have outbound calling experience, the experience of using a script, and the ability to upsell.
Come work with us and help others to "hear better". We are expanding and growing in our Call Center.
_ WE WANT YOU! _
Come and join our Call Center in Pleasanton, CA.
Call Center Representative Job Responsibilities:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information by researching, locating, and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures, and reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Qualifications/Skills:
Excellent verbal communication skills
Telephone skills
Friendly and pleasant manner
Data entry skills
Typing and word processing skills
Documentation skills
Active listening skills
Attention to detail
Problem solving skills.
Education and Experience Requirements:
High school diploma.
2+ years of outbound calling and up-selling.
One to two years of call center representative experience.
Virtual Hearing Solutions/Virtual Benefits Solutions is an Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Pleasanton, CA 94566: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer Support & Client Services Occupations: 1 year (Preferred)
Work Location: One location
Employer Overview
Virtual Benefit Solutions
California, Pleasanton - 94566- Agency