Call Center Representative $14/HR !!Permanent
Florida, Boca Raton - 33434Job Simplification
The announced job offer is made public by the firm: MMC Group, LP and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Boca Raton, in the country US - at this current ZipCode: 33434
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
MMC Group is looking for a Call Center Representative in the Boca Raton, FL area!
Apply Today!!
Pay rate: $14.50 per hour (pay increases to $15.50 for bi-lingual candidates only after training).
After the 3 weeks of training, candidates can make up to $18 per hour based on attendance, quality, and average talk time. Bilinguals can make up to $19 based on the same criteria.
Schedule: Training Hours: Monday - Friday 8 am - 4:30 pm
Regular hours: Monday - Friday between 7:00 am - 7:00 pm (One day off during the week); every Saturday mandatory 8:30 am - 5:00 pm (40-hour work week)
Job Description and Responsibilities:
A CSR is expected to abide by and enforce the policies and procedures, including regular and prompt attendance, production requirements, timely and Customer efficient completion of tasks and responsibilities, as well as promoting teamwork and cooperative effort:
Services all inbound customer calls to the program.
Assists customers with questions regarding account maintenance, violations, billing, tolls, etc. as well as research and resolve problems accordance with policy.
Responsible for researching and resolving various customers disputes and inquires with the intention of satisfying all customer requests and resolving all customer disputes.
Performs appropriate transaction(s), completes corresponding outbound correspondence, and completes internal documentation and handoffs.
Required to complete and submit all necessary documentation including, but not limited to production sheets, time studies, batch headers, callbacks, settlement sheets, refund requests and resolved folders daily.
Qualifications:
Bilingual a Plus
High school Diploma required, bachelors or equivalent preferred
1 year or more in a CSR role in a customer service environment.
Demonstrated proficiency in Microsoft Office applications
Excellent oral and written communication skills
Excellent personal time management history
Job Type: Full-time
Pay: From $14.50 per hour
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Boca Raton, FL 33434: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location
Apply Today!!
Pay rate: $14.50 per hour (pay increases to $15.50 for bi-lingual candidates only after training).
After the 3 weeks of training, candidates can make up to $18 per hour based on attendance, quality, and average talk time. Bilinguals can make up to $19 based on the same criteria.
Schedule: Training Hours: Monday - Friday 8 am - 4:30 pm
Regular hours: Monday - Friday between 7:00 am - 7:00 pm (One day off during the week); every Saturday mandatory 8:30 am - 5:00 pm (40-hour work week)
Job Description and Responsibilities:
A CSR is expected to abide by and enforce the policies and procedures, including regular and prompt attendance, production requirements, timely and Customer efficient completion of tasks and responsibilities, as well as promoting teamwork and cooperative effort:
Services all inbound customer calls to the program.
Assists customers with questions regarding account maintenance, violations, billing, tolls, etc. as well as research and resolve problems accordance with policy.
Responsible for researching and resolving various customers disputes and inquires with the intention of satisfying all customer requests and resolving all customer disputes.
Performs appropriate transaction(s), completes corresponding outbound correspondence, and completes internal documentation and handoffs.
Required to complete and submit all necessary documentation including, but not limited to production sheets, time studies, batch headers, callbacks, settlement sheets, refund requests and resolved folders daily.
Qualifications:
Bilingual a Plus
High school Diploma required, bachelors or equivalent preferred
1 year or more in a CSR role in a customer service environment.
Demonstrated proficiency in Microsoft Office applications
Excellent oral and written communication skills
Excellent personal time management history
Job Type: Full-time
Pay: From $14.50 per hour
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Boca Raton, FL 33434: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location
Employer Overview
MMC Group, LP
Florida, Boca Raton - 33434- Agency